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Title:  ServiceNow ITSM/ITOM Developer

Requisition ID:  12340
City:  Guadalajara
Country/Region:  MX

 

• We are looking for a Senior Developer with Configuration, troubleshooting, Code Reviews, Strategy, Roadmap for TSM and TSOM Applications with 8 + Year Experience
• The ServiceNow Developer will be responsible for the assisting in TSOM design, Development delivery and mentoring the developers to configure and support of ServiceNow platform
• Experience in Design and configuration of the TSOM and Event Management with TMF API configuration and integration experience ServiceNow instance is a must have requirements
• Experience in design and implementation of event rules,
• Experience in integrations, Ebonding and data design
• Experience in Configuration of ServiceNow TSM (ITSM +CSM) is a desired 
• Experience in Service Assurance Workflows (TSOM), Configuration of the Out of the Box Service Assurance Workflows (SDWAN) is must to have 
• Excellent organizational skills, time management skills, sharp analytical and problem-solving skills
• Thought leadership and the ability to inspire change in the organization through technology solutions
• Creating architecture and design documentation, presenting technical solutions, guiding and mentoring technical staff, creating POC solutions, estimating solution costs and timelines, designing system integrations and data migrations, creating technical roadmaps
• Performs technical planning, architecture development and modification of specifications for cloud computing environments, in this case, specifically ServiceNow
• Develops specifications for new IT cloud computing products and service offerings
• Assesses the compatibility and integration of products/services proposed as standards in order to ensure an integrated architecture across interdependent technologies
• Advises executives to develop functional strategies (often segment specific) on matters of significance
• Exercises independent judgment and decision making on complex issues regarding job duties and related tasks and works under minimal supervision
• Uses independent judgment requiring analysis of variable factors and determining the best course of action
• 8+ years of IT experience with 5+ years in ServiceNow Platform in ITOM applications ( Discovery, Service Mapping and Event area ) along with The TSOM and TMF API

 

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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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