Title: Techno Functional Consultant - L2
Job Description
Role Purpose
The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution
Oracle HRMS technical/ Techno Functional ͏
Do
7+ years of "hands-on" experience in Oracle EBS HRMS. |
͏
2. Skill upgradation and competency building
- Clear wipro exams and internal certifications from time to time to upgrade the skills
- Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
- Write papers, articles, case studies and publish them on the intranet
͏
Deliver
No. | Performance Parameter | Measure |
1. | Contribution to customer projects | Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT |
2. | Automation | Process optimization, reduction in process/ steps, reduction in no. of tickets raised |
3. | Skill upgradation | # of trainings & certifications completed, # of papers, articles written in a quarter |
͏