Apply now »


Work with us

Title:  Lead Administrator - L1

Requisition ID:  68779
City:  Bengaluru
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

 

JD

Location

  • Offshore or Onshore. Offshore for budgetary reasons preferred. Needs to cover US hours until 5p CDT.

 

Essential Duties and Responsibilities (Focus on the highlighted ones. Power Platform is a plus)

  • Microsoft Office 365 technical subject matter expert to include expert level understanding of Exchange online, Teams, SharePoint Online, Power Platform, Graph PowerShell scripting, Azure AD, Security, Intune etc.
  • Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability, and reliability.
  • Configuration and maintenance of policies, settings, and packages within the Microsoft 365 ecosystem.
  • Promote innovative solutions to internal clients regarding Microsoft Productivity offerings.
  • Drive continuous improvement efforts.
  • Take ownership of issue\request through resolution or escalation.

 

Minimum Required Qualifications

  • 5+ years of relevant experience, particularly managing a medium/large size environment.
  • Demonstrated knowledge of Microsoft 365 Administration and Azure AD.
  • Working knowledge of ITIL processes.
  • Microsoft O365 Certification, preferred but not required.
  • Azure Certification, preferred but not required.
  • ITIL Certification, preferred but not required.
  • Migration of and implementation solutions from a design/architecture perspective related to Microsoft 365.
  • Understanding of entire Microsoft Office 365 suite product and solutions.
  • Building and executing PowerShell scripts.
  • General knowledge of networking – IP, DNS, SMTP.
  • Knowledge of Identity management product such as Okta.

 

͏

Location: India or onshore Needs to cover US hours until 5p CDT.

Skill: M365 Exchange Online

Band- B3(8+ years)

Rate up to 150K

͏

Team Management

  • Resourcing
    • Forecast talent requirements as per the current and future business needs
    • Hire adequate and right resources for the team 
    • Train direct reportees to make right recruitment and selection decisions 
  • Talent Management
    • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
    • Build an internal talent pool of HiPos and ensure their career progression within the organization
    • Promote diversity in leadership positions
  • Performance Management
    • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
    • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team
    • Track team satisfaction scores and identify initiatives to build engagement within the team
    • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
    • Exercise employee recognition and appreciation 

͏

Deliver

No Performance Parameter Measure
1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management
2 New projects Timely delivery
Avoid unauthorised changes 
No formal escalations

͏

Mandatory Skills: M365 Exchange Online .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Apply now »