Apply now »


Work with us

Title:  ServiceNow Developer

Requisition ID:  55099
City:  Bengaluru
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

We are seeking a highly skilled ServiceNow Platform Owner to lead and oversee the strategic direction, implementation, and maintenance of our ServiceNow platform. The ideal candidate will have extensive knowledge of multiple ServiceNow modules, including ITSM, ITOM, CSM, HRSD, and others, with a proven track record of delivering innovative solutions and driving platform adoption across the organization.

͏

•Platform Strategy & Governance:
oDefine the vision, strategy, and roadmap for the ServiceNow platform, aligning it with business objectives and IT strategy.
oEstablish and maintain governance processes to ensure compliance, security, and consistency across modules.
•Leadership & Stakeholder Engagement:
oAct as the primary point of contact for ServiceNow initiatives, engaging with stakeholders to understand business needs and provide tailored solutions.
oPartner with cross-functional teams, including IT, HR, Customer Service, and Operations, to optimize and expand platform capabilities.
•Development & Implementation:
oOversee the design, development, and deployment of custom applications and integrations on the ServiceNow platform.
oManage upgrades and new module implementations, ensuring minimal disruption to business operations.
•Platform Optimization:
oMonitor platform performance, usage, and adoption to identify areas for improvement.
oDrive automation and process optimization initiatives across ServiceNow workflows.
•Team Management:
oLead and mentor a team of ServiceNow administrators, developers, and analysts.
oFoster a culture of continuous learning to stay ahead of platform innovations.

͏

Required Qualifications:
•
Experience:
o8+ years of hands-on experience with ServiceNow, including platform ownership or similar leadership roles.
oDeep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, CSM, HRSD, SecOps).
oProven track record of delivering end-to-end ServiceNow implementations and upgrades.
•Technical Skills:
oStrong understanding of ServiceNow architecture, capabilities, and best practices.
oProficiency in scripting languages (e.g., JavaScript) and knowledge of APIs for integrations.
oFamiliarity with ITIL, Agile, or DevOps practices.
•Soft Skills:
oExcellent communication, negotiation, and stakeholder management abilities.
oStrong analytical and problem-solving skills with a focus on innovation and scalability.
oLeadership qualities to inspire and drive a high-performing team.

͏

Preferred Qualifications:
•ServiceNow Certified Implementation Specialist (CIS) and/or Certified Application Developer (CAD).
•ITIL v4 Certification or equivalent process management experience.
•Experience in working with global or enterprise-level implementations.

͏

Mandatory Skills: ServiceNow - IT Service Management .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Apply now »