Title: Technical Lead - L1
Requisition ID:
61479
City:
Bengaluru
Country/Region:
IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Mandatory Skills: Appian
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Appian Developer / Lead.
Role Purpose
The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.
Appian Developer
Exp : 7 to 15 Yrs
Min 4+ Yrs exp in Appian
L2 Appian certified required
- Role and Responsibilities:
The Roles & Responsibilities of a Senior Appian Developer include:
● Build and design, development, and implementation of project
● Participate in requirement planning and review calls.
● Hands-on on Appian key capabilities like process modelling, user interface, expressions, sites, records, Integration and WebAPI.
● Proficient on database concepts like stored procedures, views, materialized views,triggers, explain statement etc.
● Build applications with performance optimization guidelines, especially for high volume / usage applications.
● Ability to perform Application deployments
● Able to work on the task independently
● Knowledge of agile development methodologies.
● Participating in all major sprint ceremonies.
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- Handle technical escalations through effective diagnosis and troubleshooting of client queries
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- Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
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Deliver
No | Performance Parameter | Measure |
1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT |
2 | Team Management | Productivity, efficiency, absenteeism |
3 | Capability development | Triages completed, Technical Test performance |
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.