Job Description

We are excited to offer you this new opportunity at Wipro Technologies, one of the biggest brands in industry at this moment with a well-established history in various domains.   

As part of this project, your role as Content Moderator TL will be to build and co-manage a strong relationship with our client organization and perform based on defined SLA and KPIs. 

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Candidate’ profile: 

2-4 years working experience in a similar role with considerable exposure to news and editorial workstreams 

Advanced level of English

Proven experience in a leadership or supervisory role

Ability to motivate and guide the team toward goals

Excellent written and verbal communication skills 

Strong communication and interpersonal skills

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Responsibilities: 

Lead, coah and support team members to achieve performance targets

Reviewing content (videos, image, text, live-streaming and audio) in accordance with client's processes and policies, content labelling 

Ensuring policy/legal compliance and safety of content 

Provide regular feedback, performance reviews, and development plans

Responding to customer inquiries regarding actions, such as abuse reports and enforcement appeals.  

Liaising with client's internal teams to ensure user and brand safety. 

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Benefits for working with us:  

Competitive salary with an attractive set of social benefits: 

Private Pension Plan; 

Monthly Benefit budget; 

Medical insurance; 

Life insurance; 

Christmas bonus; 

Childbirth allowance;  

Relocation package for candidates willing to relocate;  

Great career opportunity to work for one of the biggest brands in the world in a unique work environment;  

Personal development in a multinational working environment through nice extracurricular activities with the team;  

Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects; 

Professional development through a variety of training programs (hard/soft skills within WILearn/Udemy platforms); 

Extra annual leave days depending on tenure within Wipro; 

BOOKSTER opportunities;