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Title:  Content Moderator TL with English, Remote

Requisition ID:  71286
City:  Bucharest
Country/Region:  RO
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

We are excited to offer you this new opportunity at Wipro Technologies, one of the biggest brands in industry at this moment with a well-established history in various domains.   

As part of this project, your role as Content Moderator TL will be to build and co-manage a strong relationship with our client organization and perform based on defined SLA and KPIs. 


 

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Candidate’ profile: 

2-4 years working experience in a similar role with considerable exposure to news and editorial workstreams 

Advanced level of English

Proven experience in a leadership or supervisory role

Ability to motivate and guide the team toward goals

Excellent written and verbal communication skills 

Strong communication and interpersonal skills

 

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Responsibilities: 

Lead, coah and support team members to achieve performance targets

Reviewing content (videos, image, text, live-streaming and audio) in accordance with client's processes and policies, content labelling 

Ensuring policy/legal compliance and safety of content 

Provide regular feedback, performance reviews, and development plans

Responding to customer inquiries regarding actions, such as abuse reports and enforcement appeals.  

Liaising with client's internal teams to ensure user and brand safety. 

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Benefits for working with us:  

Competitive salary with an attractive set of social benefits: 

Private Pension Plan; 

Monthly Benefit budget; 

Medical insurance; 

Life insurance; 

Christmas bonus; 

Childbirth allowance;  

Relocation package for candidates willing to relocate;  

Great career opportunity to work for one of the biggest brands in the world in a unique work environment;  

Personal development in a multinational working environment through nice extracurricular activities with the team;  

Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects; 

Professional development through a variety of training programs (hard/soft skills within WILearn/Udemy platforms); 

Extra annual leave days depending on tenure within Wipro; 

BOOKSTER opportunities; 

Mandatory Skills: Payment and Fraud( Trust & Safety) .

 

Experience: 1-3 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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