Job Description

We are excited to offer you this new opportunity with Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.

As part of this project, your role as a Senior Inside Sales Support Specialist will be to build and co-manage a strong relationship with our client’s organization and perform based on defined SLA and KPIs.

Responsibilities:

· Sell product bundles at pre negotiated rates to pharmacies.

· Train customers on our product portfolio to ensure our products are recommended and placed with patients.

· Leverage marketing budgets to negotiate and close sales with pharmacies.

· Developing existing / new accounts through outbound calls, & answering inbound calls, in accordance with country specific processes which are provided by Client in writing and in advance.

· Documenting all sales interactions in Salesforce.

· Participating in remote sales team meetings and interacting periodically with country-based colleagues to ensure collaboration and alignment.

· Dedicated Outbound & Inbound sales phone call handling with Customer’ Clients– pharmacies.

Candidate’ profile:

· Advanced level of English.

· Problem-solving: Ability to address customer concerns and find solutions.

· Negotiation: Strong negotiation skills to secure favorable deals.

· Sales Acumen: Understanding of sales strategies and techniques.

· Behavioral Skills:

· Highly self-motivated to deliver superior customer experience

· High energy level and personal resilience

· Integrity and desire to comply with all legal and moral standards

· Service and quality oriented

Nice to have skills:

· Experience in Medical Device BPO /Diabetes devices.

· CRM Proficiency in using CRM software

· Collection Experience