Job Description

We are excited to offer you this new opportunity with Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.

As part of this project, your role as a Senior Inside Sales Support Specialist will be to build and co-manage a strong relationship with our client’s organization and perform based on defined SLA and KPIs.

Responsibilities:

· Sell product bundles at pre negotiated rates to pharmacies.

· Train customers on our product portfolio to ensure our products are recommended and placed with patients.

· Leverage marketing budgets to negotiate and close sales with pharmacies.

· Developing existing / new accounts through outbound calls, & answering inbound calls, in accordance with country specific processes which are provided by Client in writing and in advance.

· Documenting all sales interactions in Salesforce.

· Participating in remote sales team meetings and interacting periodically with country-based colleagues to ensure collaboration and alignment.

· Dedicated Outbound & Inbound sales phone call handling with Customer’ Clients– pharmacies.

Candidate’ profile:

· Advanced level of English.

· Problem-solving: Ability to address customer concerns and find solutions.

· Negotiation: Strong negotiation skills to secure favorable deals.

· Sales Acumen: Understanding of sales strategies and techniques.

· Behavioral Skills:

· Highly self-motivated to deliver superior customer experience

· High energy level and personal resilience

· Integrity and desire to comply with all legal and moral standards

· Service and quality oriented

Nice to have skills:

· Experience in Medical Device BPO /Diabetes devices.

· CRM Proficiency in using CRM software

· Collection Experience

Benefits

Benefits for working with us:

•  Competitive salary with an attractive set of social benefits
•  Private Pension Plan;
•  Monthly Benefit budget;
•  Medical insurance;
•  Life insurance;
•  Christmas bonus;
• Childbirth allowance;
• Relocation package for candidates willing to relocate;
• Great career opportunity to work for one of the biggest brands in the world in a unique work environment;
• Personal development in a multinational working environment through nice extracurricular activities with the team;
•  Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects;
•  Professional development through a variety of training programs (hard/soft skills within WILearn/Udemy platforms);
•  Extra annual leave days depending on tenure within Wipro;
•  BOOKSTER opportunities;
• Nice designed and central business office;
•  Fruits, coffee and tea on the house;
•  Winner Circle Points (WCP) & Long service award (LSA) platforms which offers the possibility of both non-monetary and monetary recognition;
• Employee Assistance program;
•  Employee Referral Program with attractive incentive schemes
•  The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.