Apply now »


Work with us

Title:  ServiceNow Architect

Requisition ID:  63394
City:  Calgary
Country/Region:  CA
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

ServiceNow Architect
The candidate will be responsible as a Solution Architect for designing, deploying, and managing ServiceNow applications development and solutions that meet both current and anticipated requirements.
Responsibilities:
•    Design end-to-end solutions on the ServiceNow platform, maximizing out-of-the-box features
•    Experience with designing ServiceNow Integration using Connectors and spokes 
•    Develop and manage integrations with external systems via APIs, REST, SOAP, and other methods
•    Strong technical skills in ServiceNow, including scripting, development, and testing. 
•    Develop and document integration blueprints, including data mapping, transformation, and workflow orchestration. 
•    Design and implement solutions that leverage ServiceNow's APIs and integration tools to connect with external systems
•    Provide technical guidance and mentorship to development teams, ensuring industry best practices
•    Provides guidance to ensure that all updates, enhancements, changes, and projects are completed with minimal bugs and defects
•    Participate in and/or lead design workshops, development, testing, and deployment activities 
•    Engage as a primary technical point of contact with executive-level clients, supporting engagement and program managers
•    Provide expert-level support and technical mentoring to the implementation team
•    Collaborate with Product Management and the rest of the ServiceNow leadership team to drive implementation and enhancements 
•    Create/update detailed documentation of all products including but not limited to design documentation, technical operations, support documentation, and release notes.
•    Ensure all work adheres to standard work, policies, and best practices for development and platform maintenance.
•    Expertise in ServiceNow development and applications/ modules ITSM
•    Collaborate with Enterprise Architecture teams to ensure enterprise design decisions align with ServiceNow best-practices

Required Qualifications
•    10+ years working on the ServiceNow platform with hands on development experience 
•    ServiceNow Implementation experience 
•    ServiceNow Architect experience 
•    ServiceNow Product landscape experience 
•    Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
•    Excellent interpersonal skills, customer centric attitude, and situational awareness
•    ServiceNow certifications
o    ServiceNow Certified Administrator(Must have)  
o    ServiceNow Implementation Certifications 

Mandatory Skills: ServiceNow - IT Service Management .

 

Experience: 8-10 Years .

 

“Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis.. Wipro provides equal opportunities to all and values diversity.”

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Apply now »