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Title:  ServiceNow Architect - L2(Contract)

Requisition ID:  64562
City:  Calgary
Country/Region:  CA
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

•    8+ years of experience in ServiceNow development
•    Have strong experience in ITSM//ITOM/ITAM modules
•    Define, design and implement ServiceNow solutions aligning to business requirements
•    Provide technical consultation in terms of using ServiceNow best practices for implementations 
•    Create technical implementation strategies from business requirements
•    Implement ServiceNow solutions in all applications/modules such as ITSM, ITOM, ITAM
•    Proficiency in ServiceNow scripting languages (Javascript), integrations (REST, SOAP), Flow Designer, workflows, Virtual Agent.
•    Have experience in CMDB
•    Experienced in Service Level management and SLA configuration
•    ServiceNow Agent workspace
•    Lead ServiceNow support team of configuration, development, and new features/plugins, investigate complex issues and review code as required.
•    Design ServiceNow technical solutions and provide detailed specifications for those proposed solutions as required.
•    Serve as a thought leader, to influence and develop scalable strategies, frameworks, and architectures.
•    Collaborate with internal and external partners to steer the best decisions and drive the right business outcomes.
•    Ensure that new development does not negatively impact performance and monitor performance using instance observe.
•    Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
•    Experience in working in Agile projects

Mandatory Skills: ServiceNow - IT Service Management .

 

Experience: 8-10 Years .

 

“Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis.. Wipro provides equal opportunities to all and values diversity.”

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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