Job Description

Minimum 12 years in the experience in technical role as system administrator (linux) with automation skills in a banking or Financial Institute environment.   
ITIL Foundation v3/ ITIL Service Transition – desirable
 Core Tech Skill:
 This role is within Tech Support team part of a focused SRE team supporting the key platforms of the Bank. The team has few unique challenges on interesting and varied platforms which are of strategic importance for the Bank. The role will demand in-depth knowledge in Platforms, RedHat Linux, Low latency investigations, Automation, System monitoring and performance tuning.
 ·                SME role to provide all-lines (1st-3rd) BAU Unix/Linux support to the FM / Platform business.
·                Strong knowledge and experience in writing ansible playbook and git source control.
·                Ready to automate anything and it is sustainable, reusable.
·                Passion to learn new technology and provide solutions.
·                Put forward ideas to improve automation and/or efficiency and own through to implementation.
·                Change coordination and implementation. Adhere to Change Control and Fault Reporting Procedures.
·                Problem Management and Root Cause Analysis.
·                Low Latency experience.
·                Audit, Risk and Control engagement.
·                Business continuity management.
·                SolarFlare experience advantage
·                PTP Configuration and Administration experience advantage
·                Technical reviews & tools assessment.
·                Performance/stability reviews/improvements.
·                Drive Delivery/Engineering teams to provide fit-for-purpose solutions as required.
·                Work closely with PSS/Database/Network/Market Data Infrastructure teams to improve platform service offering.
·                Infrastructure stability and pro-active health management.
·                Server uplifts and decommission strategy
·                Operating system optimisation.
·                Work out-of-hours/weekends as needed
·                Nice to have
o        Kubernetes admin knowledge / experience.
o        Containers / Docker knowledge
o        Python Programming & administration of Java applications.

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Do

• Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
  • Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
  • Conduct technology capacity planning by reviewing the current and future requirements
  • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
  • Strategize & implement disaster recovery plans and create and implement backup and recovery plans
• Manage the day-to-day operations of the tower
  •  Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. 
  • Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
  • Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
  • Develop shift roster for the team to ensure no disruption in the tower
  • Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
  • Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
  • Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

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Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs
  • Hire adequate and right resources for the team 
  • Train direct reportees to make right recruitment and selection decisions 
• Talent Management
  • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Promote diversity in leadership positions
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team
  • Track team satisfaction scores and identify initiatives to build engagement within the team
  • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
  • Exercise employee recognition and appreciation 

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Deliver

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