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Title: Techno Functional Consultant - L1

Requisition ID: 72802

City: Chennai

Country/Region: IN

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Location :- chennai

rate :- up to 100k

EXP :- 7+

External Job title: AWS Database Engineer
Verizon Connect are looking for a highly competent, results driven and highly self-motivated individual to join the Database Services team in Dublin. Reporting to the Dublin based Database Services team manager, the ideal candidate will join a team of engineers with experience in a range of technologies who complement each other's skill sets and help each other to grow.

This Database Engineer role requires experience working in a service oriented environment, a high sense of ownership of the projects and tasks assigned, focus on managing and resolving issues in a prompt & efficient manner, establishing and maintaining communication with technology customers to keep them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes.

Responsibilities:
Working with other members of the Database Services and external development teams to deliver projects specified in our company roadmap
Owning, tracking and resolving database related incidents and requests across the following database platforms (PgSQL, SQL Server, Opensearch, Redshift)
Fulfilling requests and resolving incidents within SLAs.
Reviewing service-related reports (e.g. database backups, maintenance, monitoring) on a daily basis to ensure operational issues are identified and resolved promptly.
Responding to database related alerts and escalations and working with database engineering to come up with strategic solutions to recurring problems.
Identifying opportunities for process improvement including enhancing automation for database platform provisioning
Enhancing database monitoring & alerting platforms to ensure proactive alerting is always achieved.
Promotion of database engineering best practices within our cross-functional development teams.
Coaching / mentoring junior engineers.

Where you’ll be working:
This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

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You’ll need to have:
Five or more years experience with management & operations of Database technologies & services with the majority of your recent experience in the AWS platform.
Strong analytical & problem solving skills
In-depth experience in one or more of the following Technologies operating in a high-volume, high-throughput environment.
PgSQL
Opensearch/ElasticSearch
Redshift
SQL Server
Experience with the above technologies to include but not limited to the following:-
General Database Administration Tasks
Database Troubleshooting & Performance Reviews
Database & Index Design & Maintenance
Design & Maintenance of Partitioning
Database Upgrades
High Availability & Disaster Recovery Options
Performance Tuning & optimisation
Security Hardening & Access Provisioning
Monitoring & Alerting
Experience in managing database platforms which operate regulatory controls such as GDPR/CCPA/CPRA, HIPPA, SOCII etc.
Experiencing in designing, development & maintaining CI/CD pipelines for AWS Infrastructure & Database Code deployments (using services such as GIT, Bamboo, Powershell, RedGate Flyway, Cloud Formation Templates, etc.)
Ability to troubleshoot software, hardware & service related issues.
Excellent organizational skills & attention to detail
Excellent written and oral communication skills
Ability to coach, mentor, and influence team members through the necessary database disciplines

Even better if you have one or more of the following:
A bachelor’s or associate degree in management information systems, computer science or a related field.
Strong experience in agile/lean methodologies and processes (ideally Kanban or scrum) leading process improvements and engineering disciplines.
Deployment & operational support experience in any of the following
SQL Server
DynamoDB
GraphDB
Redis
Experience managing defect backlogs and requirements management with relevant tools (e.g., JIRA).

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2. Skill upgradation and competency building

Clear wipro exams and internal certifications from time to time to upgrade the skills
Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
Write papers, articles, case studies and publish them on the intranet

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Deliver

No.	Performance Parameter	Measure
1.	Contribution to customer projects	Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT
2.	Automation	Process optimization, reduction in process/ steps, reduction in no. of tickets raised
3.	Skill upgradation	# of trainings & certifications completed, # of papers, articles written in a quarter

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Mandatory Skills: MSSQL Database Admin .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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