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Title:  Test Engineer - L3

Requisition ID:  53550
City:  Chennai
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description


Role Purpose


The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters.
 

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Do

  • Instrumental in understanding the test requirements and test case design of the product

    • Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements
    • Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation
    • Ensuring the test cases are peer reviewed and achieving less rework
    • Work with development team to identify and capture test cases, ensure version 
    • Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)
    • Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc

  • To design and execute the automation framework and reporting

    • Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases
    • Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns
    • Detect bug issues and prepare file defect reports and report test progress
    • No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer  SLA's and norms
    • Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders
    • Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders

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  • Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution

    • Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
    • On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository
    • Updates of accurate efforts in eCube, TMS and other project related trackers
    • Timely Response to customer requests and no instances of complaints either internally or externally

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No Performance Parameter Measure
1 Understanding the test requirements and test case design of the product Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros
2 Execute test cases and reporting Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score

 

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Mandatory Skills: ServiceNow Testing .

 

Experience: 3-5 Years .

 

1. ServiceNow Knowledge:

* The resource should have a strong grasp of the ServiceNow platform, including modules like BCM, with experience in navigating and testing customer-specific implementations.

* Ability to assess the impact of a new ServiceNow feature (not specific to Apple customization)

 

2. Automation Testing:

* Proficiency in test automation tools like Selenium or ServiceNow's ATF is good to have for this role.

 

3. Manual Testing:

* Manual testing skills are needed for functional, integration, and user acceptance testing, especially for scenarios that cannot be automated.

 

4. Scripting and Coding:

* The candidate should have hands-on experience with JavaScript for custom workflows and test scripting.

 

5. API Testing:

* The resource needs to be proficient in testing REST/SOAP APIs to ensure seamless ServiceNow integrations.

 

6. CI/CD & DevOps:

* Familiarity with Agile and CI/CD tools like Jenkins or Jira is important to align with development cycles.

 

7. Problem-Solving & Communication:

* Strong analytical and communication skills are required to diagnose issues, document defects, and collaborate with developers and stakeholders.

 

 

Job Requirements:

1. Test Strategy & Execution:

* The candidate will be responsible for developing and executing test strategies for ServiceNow applications, covering functional, regression, and integration testing.

 

2. Automation Implementation:

* Setting up or maintaining test automation frameworks to optimize testing efforts is a key responsibility.

* Execute & report on automation

 

3. End-to-End Testing:

* The resource will conduct thorough testing from development to production, ensuring functionality, security, and performance.

 

4. Team Collaboration:

* Close collaboration with technical and business teams to align ServiceNow solutions with customer requirements is critical.

 

5. Reporting and Documentation:

* The candidate will document test cases, results, and defects, and report findings to stakeholders.

 

6. Compliance & Security:

* Ensuring the ServiceNow platform complies with industry-specific security and regulatory requirements is a key part of the role.

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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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