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Title:  Project Manager - L1

Requisition ID:  30186
City:  Dallas
Country/Region:  US
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description


Role 

The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery

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Do

- Delivery Management
- Ensure seamless delivery of the projects 
- Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement 
- Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs 


- Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations)
- Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA
- Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics
- Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance
- Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations
- Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement
- Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes
- Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms
- Ensure expected ramp down (ERD) compliance as committed in MSA

- Client Relationship Management
- Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients
- Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation

- Identify and close early warnings on a project to avoid any customer escalations
- Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account
- Design and monitor project performance dashboards/ reports with the clients periodically

- Delivery governance across the project
- Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project
- Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects

- Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage
- Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan
- Review and monitor revenue allocations/ realization to avoid OB revenue leakage
- Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks

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  • Bachelor's Degree preferred with 8-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Knowledge of Java, Sprint Boot, VueJS, Unit Testing, AWS (ECS, Fargate, Lambda, RDS, OpenSearch, Cloudwatch, SQS, SNS), Data Dog, Kibana, Agile SDLC
  • Optional knowledge of .NET, Python, Angular, SQL Server, AppD, New Relic
  • The innovative mentality to develop methods that go beyond existing solutions.
  • Ability to solve unique problems using standard and innovative solutions having a broad impact on the business.
  • Expert organizational skills with an advanced inquisitive mindset.

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  • Bachelor's Degree preferred with 8-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Knowledge of Java, Sprint Boot, VueJS, Unit Testing, AWS (ECS, Fargate, Lambda, RDS, OpenSearch, Cloudwatch, SQS, SNS), Data Dog, Kibana, Agile SDLC
  • Optional knowledge of .NET, Python, Angular, SQL Server, AppD, New Relic
  • The innovative mentality to develop methods that go beyond existing solutions.
  • Ability to solve unique problems using standard and innovative solutions having a broad impact on the business.
  • Expert organizational skills with an advanced inquisitive mindset.

Competencies

Client Centricity
Passion for Results
Execution Excellence
Collaborative Working
Learning Agility
Problem Solving & Decision Making
Effective communication
Expected annual pay for this role ranges from $80,000 to $1,58,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.


Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

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