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Title:  Desktop Administrator

Requisition ID:  71607
City:  Dublin
Country/Region:  IE
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

About the Role:


As a Desktop Administrator,you will be a key player in delivering exceptional desktop support to users within the Digital Workplace sector. You will leverage your technical expertise to maintain and enhance our IT environment, ensuring seamless functionality and an excellent user experience. Your role will be integral to our operations, requiring a blend of technical acumen and effective communication.

As a Desktop Administrator, you will have the unique opportunity to work on diverse technologies and contribute to problem-solving initiatives

 

Responsibilities:


•    Intermediate level of technical expertise.
•    Good all-round experience of Standard technology and basic understanding of Trade Floor technology.
•    Ability to communicate technical concepts to non-technical audience.
•    Technical knowledge of PC's and desktop hardware, laptops, Cisco phones, mobile devices, MAC devices, tablets.
•    Experience of software support including 0365, Zoom, Teams.
•    Problem-Solving and troubleshooting using Microsoft toolsets.
•    Ability to build desktops/laptops.
•    Assist in the creation of user guides or FAQ.
•    Attend daily huddle with the Team Leader detailing work for the day.
•    Any other reasonable task.

 

Benefits

 

You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include;

 

  • · Contributory pension
  • · Extra holiday purchase
  • · Life insurance policy
  • · Private medical insurance.

 

Equal Opportunities:

 

Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.

 

 

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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