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Requirements:

• NAS Storage Domain
• Backup and SAN Storage Domain
• Business and PSS Application Teams
• Onsite Technology Services
• Country Technology Management
• Operational Risk Management
• Other interfacing technology teams related to storage and backup – including, but not limited to, Network, Data Centre, UNIX Platform, Windows Platform, Active Directory and Security

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Responsibilities:

• Act as the technical lead on initiatives and projects and take accountability for their delivery.
• Act as a NAS subject matter expert, providing strong guidance and direction in all aspects of NAS design and support, asserting one’s technical authority to reach successful outcomes.
• In-depth technical knowledge of NAS and the NetApp product suite and technologies.
• Ensure the global NAS estate is available, performant, stable and resilient, and delivers to expected service levels.
• Harness automation technologies wherever possible to simplify and increase efficiencies.
• Work closely with peers in the Storage and Backup Team to engineer solutions, develop designs, new products, standards and roadmaps.
• Perform ad-hoc capacity and performance sizing exercises, demonstrating sound judgement, and giving coherent and presentable recommendations with clearly defined outcomes.
• Deploy, build, test and integrate new assets into production, complying with the Bank’s procedural, technical and security standards.
• Participate in data migrations, demonstrating a sound awareness of the migration flow, prerequisites and dependencies, testing, success criteria and risk mitigation. Deliver successful migrations with zero incidents.
• Exercise advanced troubleshooting skills when responding to incidents, including major incidents and escalations; act as the incident situation-lead to lead collaborative efforts to successful resolution.
• Participate in the on-call rota for escalations and major incidents.
• Oversee routines and failures but periodically participate in out of hours support to fulfil production and project needs as required.
• Storage provisioning and demand management. Review and assess storage allocation requests while paying diligent consideration to operational standards/guidelines and current capacity and performance utilisations.

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Equal Opportunity Employer:

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation and disability status, or any other characteristic protected by law.

Internal Reporting and Whistleblower Protection:

Wipro IT Services Poland Sp. z o.o. adheres to the Internal Reporting and Whistleblower Protection Regulations. Candidates can submit internal reports via email to ombuds.person@wipro.com, through the Internet at www.wiproombuds.com, or by post/courier to Wipro's registered office.