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Title: Tools Consultant - L1

Requisition ID: 70545

City: Franklin

Country/Region: US

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Technical Architect delivers and leads: Management of IT strategy and technical expertise in one or more technical domains while maintaining an enterprise perspective; Technical domain architecture expertise to project teams in collaboration with other architecture disciplines; Adoption and direction of technical architecture at Northwestern through collaboration at all levels; Implementation of improvement opportunities to applied and strategic architecture processes within Technical Architecture practice; Technical Architecture defines and advances the strategic vision for Northwestern Mutual's IT infrastructure. In partnership with IT Operations and Support, Technical Architecture incorporates business strategies, industry trends and technology capabilities, functional and non-functional design requirements, and existing architectural principles to deliver comprehensive infrastructure strategies and design solutions Typically 5-8 years of experience in the role.

• Identify business requirements, analyze alternatives and conduct product recommendations related to software, platform, network configurations and relevant integrations, in alignment with the industry standard TOGAF architecture framework.

• Perform analysis and value stream mapping of existing ITIL processes like event management, incident/change management, server patching and design runbook automation and orchestration solutions using tools - Ansible, Gitlab CI, HP Operations Orchestration or ServiceNow Orchestrator as per the fitment.

• Evaluate data analytics techniques and tools to introduce AIOps capabilities for incident avoidance , using tools - Elastic stack, Splunk, Dynatrace.

• Design centralized visualization solution utilizing tools - Grafana/Kibana or technologies - JAVA, nodejs or Python, to consolidate health results from different monitoring tools , i.e. New Relic, Dynatrace, Selenium, Firebase crashlytics, Elasticsearch, to present an executive view of the enterprise health.

• Evaluate and conduct Proof of Concept for new tools\product offerings or capabilities - Pagerduty, Moogsoft, Big Panda, ServiceNow ITOM, ELK Machine learning for improving enterprise resiliency and enriching user experience.

• Evaluate current or emerging open-source technologies/tools i.e. Docker, Selenium, Ranorex, Nodejs, Ansible, Gitlab CI, Jenkins ,against the licensed enterprise tools capabilities for designing similar solutions, to consider factors such as cost, portability, compatibility, or usability.

• Design CICD pipelines for automating the entire release, testing and deployment lifecycle, of monitoring, management and automation solutions leveraging CICD tools - Gitlab for source control, Gitlab CI/Jenkins for continuous integration pipelines, Ansible/equivalent Gitlab CI runners for continuous deployment and containerization tools for continuous testing.

• Design and architect the enterprise monitoring, management, automation, and analytics tools solutions and guide the solution development in the full lifecycle of the implementation.

• Assist in devising a roadmap for the transformation of existing enterprise monitoring landscape to achieve next level of maturity. Recommend best practices in IT infrastructure monitoring/automation and deploy them for NOC to enhance operational efficiency.

Additional Skill

Cribl , CICD Pipeline , Gitlab,Python

Mandatory Skills: Splunk AIOPS .

Experience: 5-8 Years .

Expected annual pay for this role ranges from $60,000 to $1,35,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Nearest Major Market: Boston

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