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Title:  Citrix Administrator

Requisition ID:  38389
City:  Gdansk
Country/Region:  PL
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

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Role & Responsibilities:

 

  • As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
  • Ensure proper communication and quick resolution as a crisis manager.
  • Responsible for Vendor Management and people management.
  • Drives day to day operations and work plan allocation/management.
  • Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.
  • Participate in business meetings with various stake holders.
  • Take corrective actions based on the customer satisfaction surveys.
  • Drive service improvement programs.
  • Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
  • Effort estimation/reviews on need basis for new projects.

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Skill Requirements:

 

  • XenApp 7.X & Later Versions
  • XenDesktop 7.X & Later Versions
  • Citrix NetScaler 11.X & Later Versions
  • Microsoft
  • Enterprise Windows Server 2012/2016 experience
  • Hyper-V virtualization experience
  • Group Policies / Active Directory
  • Image creation / management
  • SCVMM (System Center Virtual Machine Manager)
  • SCCM (System Center Configuration Manager)
  • SCOM (System Center Operations Manager)
  • DPM, DFS
  • App-V
  • Storage
  • iSCSI / Fibre channel exposure
  • SAN / NAS hardware deployment and configuration
  • Software SAN experience a plus (DataCore, Nexenta)
  • Enterprise data continuity experience
  • Networking
  • V-LANs
  • Firewalls, switch, and router experience
  • DHCP/ DNS
  • TCP/IP iIPv4 / IPv6
  • SSL / VPN
  • Hardware

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What we offer:

 

  • Strong flexible benefits package that you can tailor to your own needs and choose Multisport card, shop vouchers and many others – MyBenefit cafeteria
  • Premium insurance for medical services for employee and family members- Luxmed
  • Life & Disability Insurance for employees and family members- Generali
  • Profitable Voluntary Pension Fund
  • Social Funds benefits: holiday bonuses, allowance for kindergartens, etc.
  • Integration and cultural events for employees
  • Reward and recognition program for high performers
  • Employee Referral bonuses
  • Relocation assistance - Accommodation, travel and other expenses covered
  • Friendly and chill atmosphere and company culture
Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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