Title: VB.NET Support Engineer with Spanish
Job Description
VB.NET Support Engineer with Spanish
Location: Poland
Contract duration: long term
Must have skills: VB.NET, MS SQL
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Roles and Responsibilities
- Proficient in Spanish & English and good communication with the Business users
- Technical skills required include, but are not limited to the following: VB.Net, SQL Server, ASP.Net, ASP.Net MVC, Web API
- Quickly understand the application knowledge and transition from the current team members and ramp-up shortly
- L2 and L3 Support for incidents, service request and enhancements with strong technical and functional expertise in the applications being supported
- RCA for technical issues, analyze and troubleshoot problems and come up with best possible remediation of problems
- Interact with customers on reported issues and manage customer expectations
- Communicate with other parts of the team and third-party suppliers to ensure business needs are met, for example (but not limited to) the triage and management of tickets and coordination of the upgrade of third-party software.
- Identify operational improvements and report it to Support lead / regional tower lead
- Maintain CI/CD pipelines and automated deployment tools from a support perspective
- Support Engineers will also support testing activities by creating test data and executing test cases as required.
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What we offer:
• Flexible benefits package tailored to your needs (Multisport card, shop vouchers, etc. – via MyBenefit cafeteria)
• Premium medical services for employees and family members (Luxmed)
• Life & Disability Insurance for employees and family members (Generali)
• Profitable Voluntary Pension Fund
• Social Fund benefits: holiday bonuses, kindergarten allowances, etc.
• Integration and cultural events for employees
• Reward and recognition programs for high performers
• Employee Referral bonuses
• Relocation assistance: accommodation, travel, and other covered expenses
• Friendly and inclusive company cultur
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Equal Opportunity Employer: Wipro is an Equal Opportunity Employer. We provide consideration for all qualified applicants regardless of race, color, religion, gender, marital status, age, ethnicity, national origin, sexual orientation, political views, disability, or any other characteristic protected by law.
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.