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Title:  .NET Application Support Engineer

Requisition ID:  61189
City:  Gdansk
Country/Region:  PL
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role name: .NET application support engineer

Location: Poland. Occasional visit to client office in Warsaw

Working hours: 8:00 AM – 5:00 PM CET
24x7 on call support for Major Incidents on need basis

Language: English and Polish fluency

 

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Years of experience: 4+

Mandatory skills: Dotnet Full stack (C#, ASP.NET, SQL, JS, TS (AngularJS), HTML, CSS, Linq, Entity Framework)

Desired skills: Good Communication, Client and End User handling skills

Short Description

Job Description:

  • Proficient in language Polish & English and good communication with the Business users
  • Quickly understand the application knowledge and transition from the current team members and ramp-up shortly
  • L1 and L2 Support for incidents, service request and enhancements with strong technical and functional expertise in the applications being supported
  • RCA for technical issues, analyse and troubleshoot problems and come up with best possible remediation of problems
  • Interact with customers on reported issues and manage customer expectations
  • Communicate with other parts of the team and third-party suppliers to ensure business needs are met, for example (but not limited to) the triage and management of tickets and coordination of the upgrade of third-party software.
  • Identify operational improvements and report it to Support lead / regional tower lead
  • Maintain CI/CD pipelines and automated deployment tools from a support perspective
  • Support Engineers will also support testing activities by creating test data and executing test cases as required.

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What we offer:

• Flexible benefits package tailored to your needs (Multisport card, shop vouchers, etc. – via MyBenefit cafeteria)

• Premium medical services for employees and family members (Luxmed)

• Life & Disability Insurance for employees and family members (Generali)

• Profitable Voluntary Pension Fund

• Social Fund benefits: holiday bonuses, kindergarten allowances, etc.

• Integration and cultural events for employees

• Reward and recognition programs for high performers

• Employee Referral bonuses

• Relocation assistance: accommodation, travel, and other covered expenses

• Friendly and inclusive company culture

 

Mandatory Skills: ASP.NET .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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