Apply now »


Work with us

Title:  Analyst

Requisition ID:  11099
City:  Gurugram
Country/Region:  IN

Job Description

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
 

͏

Key Responsibilities:
•Manage the investor requests mailbox related to Blackstone funds and responding back to investor queries in a timely manner.•Create and review Salesforce tickets for tracking investor requests.•Updating templates and questionnaires received from limited partners on quarterly/half yearly/yearly basis.•Liaising with the multiple teams and consolidating the information or data based on LP’s requirement.•Assisting the NY team on tasks related to investor onboarding and fund onboarding.•Onboard LP contact and wire instructions.•Reading and interpreting LPAs.•Work closely with the multiple teams in NY and consolidating the information or data based on process requirement•Assist NY team on various ad-hoc projects and activities

͏

  • Desired Candidate Profile:
    •Post Graduate with relevant experience of 2-3 years.•Ideally has work based exposure to or knowledge of:oAccounting/Audit FunctionsoMiddle/Back Office OperationsoCorporate Accounting•Strong written and verbal communication skills.•Strong technical accounting skills•Strong analytical and organizational skills•Detail oriented•Proactive, eager to learn and must operate with the highest level of integrity.•Ability to work in a fast paced professional environment and handle multiple projects and deadlines•Effectively work and communicate with members of the team to ensure established deadlines are being metin an efficient, accurate and thorough manner•Actively participate and contribute to initiatives that generate greater accuracy in processing efficiencies.•Proficiency in Microsoft Office (Excel, Word and PowerPoint) required.

͏

  • Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client

    • Undertake product trainings to stay current with product features, changes and updates
    • Enroll in product specific and any other trainings per client requirements/recommendations
    • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
    • Update job knowledge by participating in self learning opportunities and maintaining personal networks

͏

Deliver
 

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Apply now »