Job Description

repare and present fund level monthly/quarterly valuations and reports of real estate investments within fund and liquid debt securities • Responsible for the preparation and reviewing of monthly/quarterly reporting along with various type of analysis including net debt analysis, FX MTM impact analysis and fund benchmarking analysis • Undertake analysis to identify key trends, investigate unusual items by coordinating across teams and provide variance analysis, with explanations, to the stakeholders • Prepare and review materials for funds' regulatory reporting • Assist with finance operations including Limited Liability Partnership administration and execution of centralised finance processes • Oversee co-ordination and submission of quarterly reporting with onshore and offshore teams ensuring the accuracy of the data • Continuously seek to create operational efficiencies and reporting enhancements • Ad-hoc projects in support of the Firm’s businesses/new initiatives Essential Skills & Experience: • Master’s degree – Major/Minor in Finance, Banking or Mathematics is a plus • Highly proficient in Advance Excel & Powerpoint skills • Proficient clarity on basics of Financial statements • Previous background within a valuation or reporting role a plus • CFA designation and knowledge on derivatives is a plus • Highly organized and able to prioritise deliverables and meet demanding deadlines in a fast paced environment • Excellent interpersonal and communication skills, both written and verbal • Highly self motivated with ability to work independently and work effectively in a team • Collaborative and able to build strong relationships with a broad range of stakeholders • Strong initiative, energy and confidence completing assignments with limited supervisio

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repare and present fund level monthly/quarterly valuations and reports of real estate investments within fund and liquid debt securities • Responsible for the preparation and reviewing of monthly/quarterly reporting along with various type of analysis including net debt analysis, FX MTM impact analysis and fund benchmarking analysis • Undertake analysis to identify key trends, investigate unusual items by coordinating across teams and provide variance analysis, with explanations, to the stakeholders • Prepare and review materials for funds' regulatory reporting • Assist with finance operations including Limited Liability Partnership administration and execution of centralised finance processes • Oversee co-ordination and submission of quarterly reporting with onshore and offshore teams ensuring the accuracy of the data • Continuously seek to create operational efficiencies and reporting enhancements • Ad-hoc projects in support of the Firm’s businesses/new initiatives Essential Skills & Experience: • Master’s degree – Major/Minor in Finance, Banking or Mathematics is a plus • Highly proficient in Advance Excel & Powerpoint skills • Proficient clarity on basics of Financial statements • Previous background within a valuation or reporting role a plus • CFA designation and knowledge on derivatives is a plus • Highly organized and able to prioritise deliverables and meet demanding deadlines in a fast paced environment • Excellent interpersonal and communication skills, both written and verbal • Highly self motivated with ability to work independently and work effectively in a team • Collaborative and able to build strong relationships with a broad range of stakeholders • Strong initiative, energy and confidence completing assignments with limited supervisio

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• Deliver excellent customer service through effective diagnosis and troubleshooting of client queries

  • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  • Assist clients with navigating around product menus and facilitate better understanding of product features 
  • Troubleshoot all client queries in a user-friendly, courteous and professional manner
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines
  • Accurately process and record all incoming call and email using the designated tracking software
  • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
  • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
  • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

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• Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client

  • Undertake product trainings to stay current with product features, changes and updates
  • Enroll in product specific and any other trainings per client requirements/recommendations
  • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
  • Update job knowledge by participating in self learning opportunities and maintaining personal networks

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Deliver