Job Description

andidate’s key responsibilities would include supporting the London Tax team in the following areas:

• Quarterly tax provisions and forecasting process for EMEA House entities including the reporting of cash tax payments.
• Monitoring and overseeing our compliance tracking tool, including coordinating with Finance teams and external tax advisors for the completion of any upcoming tax filings and tax payment settlement.
• Annual corporate tax compliance for EMEA House entities, including performing a first level review of the local tax advisor’s work papers and draft tax returns and partnering with them to ensure the timely submission of all annual tax returns and settlement of local tax liabilities.
• Other tax compliance initiatives including off-payroll worker compliance, BXPE fund reporting, French 3% tax filings and Pillar II notification and compliance requirements.
• Preparation and collation of tax data for EMEA House entities in respect of the annual tax reporting requirements for the Group in the US.
• Preparation and collation of annual tax communications and elections.
• Coordination of the Country-by-Country (CbC) notification process for EMEA House entities with the local tax advisors and BX Finance teams.
• Collation of Transfer Pricing (TP) input data for the annual TP documentation updates for the EMEA House entities, including first level review of the draft TP reports prepared by the external advisors.   
• Support on other miscellaneous tax initiatives, including tax automation and ad-hoc requests.

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esired Candidate Profile:

• Candidate must be a Post-Graduate or Chartered Accountant / Chartered Tax Adviser with 1-3 years of corporate tax compliance experience. Note: this does not need to be specific to the UK / EMEA and can be obtained in a comparable jurisdiction. Exposure to international tax compliance and reporting is preferred.   
• Must be personable with ability to develop strong relationships both within the International Tax team and across the business, including with the in-House Finance teams. Will be required to work collaboratively with external tax advisors.
• Must be a team player with a thirst for knowledge and enthusiastic to learn on the job and grow in the role.
• Strong Microsoft Office and project management skills, including the ability to work on and manage multiple projects simultaneously and deliver under tight deadlines.
• Must possess strong analytical, problem solving and critical thinking skills. Numeracy and an eye for detail are essential for this role.
• Effective communication in verbal and written English, including the ability to communicate complex tax and accounting issues.
• A desire to work in an international team environment and drive process improvements across all areas of involvement.

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• Deliver excellent customer service through effective diagnosis and troubleshooting of client queries

  • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  • Assist clients with navigating around product menus and facilitate better understanding of product features 
  • Troubleshoot all client queries in a user-friendly, courteous and professional manner
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines
  • Accurately process and record all incoming call and email using the designated tracking software
  • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
  • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
  • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

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• Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client

  • Undertake product trainings to stay current with product features, changes and updates
  • Enroll in product specific and any other trainings per client requirements/recommendations
  • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
  • Update job knowledge by participating in self learning opportunities and maintaining personal networks

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Deliver