Finance Reporting & Consolidation

Financial Reporting:
•    Lead the preparation and review of financial consolidation and statements, including income statements, balance sheets, and cash flow statements.
•    Ensure accuracy, consistency, and compliance with applicable accounting standards (e.g., IFRS, GAAP).
•    Support external and internal audits by providing supporting documentation and addressing queries.
•    Prepare and review financial consolidations, including fund and deal level reports. 
•    Preparing Intercompany balance reconciliation and work on elimination process. 
•    In-depth analysis of accounting of multicurrency transactions.
•    Maintain various reporting ledgers
•    Oversee monthly and quarterly Net Debt process, ensuring consistency and alignment across reporting cycles.
•    Test processes for data accuracy and manage system updates.
•    Monitor statutory accounts and manage reporting timelines.
•    Provide technical support and guidance during audits, regulatory reporting, and compliance reviews.
•    Mentor and support junior analysts, fostering skill development and process understanding.

Qualifications and Skills:
•    Master’s degree in accounting, Finance, or related field; CA, CPA, CFA, or equivalent is highly preferred.
•    5-7 years of experience in financial reporting, consolidations, or accounting (Real Estate experience preferred). 
•    Experience in managing complex multi-entity consolidations.
•    Strong understanding of accounting principles, financial reporting standards, and regulatory requirements.
•    Strong theoretical and practical understanding of IFRS and GAAP (especially IFRS 9, 15, 10 & IAS 27)
•    Proficiency in financial systems and tools (ERP systems like HFM, Workiva, SAP, or Yardi).

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Do

• Support process by managing transactions as per required quality standards

  • Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
  • Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
  • Update own availability in the RAVE system to ensure productivity of the process
  • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
  • Follow standard processes and procedures to resolve all client queries
  • Resolve client queries as per the SLA’s defined in the contract 
  • Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
  • Identify and learn appropriate product details to facilitate better client interaction and troubleshooting 
  • Document and analyze call logs to spot most occurring trends to prevent future problems
  • Maintain and update self-help documents for customers to speed up resolution time
  • Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
  • Ensure all product information and disclosures are given to clients before and after the call/email requests
  • Avoids legal challenges by complying with service agreements

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• Deliver excellent customer service through effective diagnosis and troubleshooting of client queries

  • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  • Assist clients with navigating around product menus and facilitate better understanding of product features 
  • Troubleshoot all client queries in a user-friendly, courteous and professional manner
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines
  • Accurately process and record all incoming call and email using the designated tracking software
  • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
  • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
  • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

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• Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client

  • Undertake product trainings to stay current with product features, changes and updates
  • Enroll in product specific and any other trainings per client requirements/recommendations
  • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
  • Update job knowledge by participating in self learning opportunities and maintaining personal networks

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Deliver