Title: Associate Consultant-Technology & Implementation
Job Description
Role Purpose
Associate Consultant is the first step in the consulting ladder. The role is responsible for completing high quality in-depth analysis and research to support successful completion of consulting projects. They will also support the practice through data collection, market research and analytics. The Associate Consultant must achieve high personal billability.
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Do
1. Consulting Execution
I. An ambassador for the WIPRO tenets and values
II. Client focused and tenacious in approach to solving and achieving client objectives
III. Organizes work competently and ensures timeliness and quality deliverables
IV. Develops understanding of best practice in given area and industry knowledge, and can apply this under supervision
2. Business development
I. Ensures high levels of individual utilization achievement in line with the levels expected as part of the goal setting process
II. Anchors market research activities in the chosen area of work
III. Support sales activities as required as directed by the practice sales teams
IV. Makes effort to start to understand WIPRO's core service and consulting offerings
V. Helps identify additional sales opportunities and works with assignments /practice leadership to pursue
3. Thought Leadership
I. Builds understanding and insight into chosen industry and technology trends
II. Contributes to team thought leadership
III. Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study
IV. Educate and build awareness in the team in Wipro guidelines on revenue recognition, pricing strategy, contract terms and MSA
V. Ensure that the Performance Nxt is followed for the entire team
a. Employee Satisfaction and Engagement
i. Lead and drive engagement initiatives for the team
ii. Track team satisfaction scores and identify initiatives to build engagement within the team
4. Contribution to Practice/Wipro
I. Continually delivers all Wipro admin in a timely manner (timesheets, appraisals, expenses, etc.,)
II. Is visible and engaged within own practice, proactively participates and makes a demonstrable contribution to internal activities
III. Contributes to the IP and knowledge management of Wipro and GCG and ensure its availability on the central knowledge management repository or Wipro and GCG
IV. Leverages tools, methods, assets, information sources, and IP available within the knowledge management platform
V. Engages with other Consulting and delivery teams to enhance collaboration and growth
VI. Makes use of common methods and tools which are proven to work
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Strategic Objectives | Parameter Description | Measure (Select relevant measures/ modify measures after speaking to your Manager) |
Deliver growth in consulting revenues | • Support business performance for direct consulting against relevant quarterly/annual targets • Improve quality of consulting by flawless delivery of consulting engagements |
• % of Personal Utilisation Achievement (against target) • No. of RFI/RFPs responses supported • No. of consulting projects delivered • Average CSAT, PCSAT across projects |
Generate Impact | • Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships | • Number and value of downstream opportunities identified for GCG and larger Wipro |
Grow market positioning | • Support the development of thought leadership/offerings/assets for the practice to support business growth | • Eminence and thought leadership demonstrated through content, citations and testimonials • Number of ideas generated and contribution to the development of new consulting offerings/solutions/assets |
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Provide consulting leadership to accounts | • Support GCG Account Lead/Account team to grow consulting service portfolio |
• Number of consulting deals in the account supported |
Grow the consulting talent | • Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies | • Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc. |
Build the consulting community | • Individual contribution to People Development and Collaboration Effectiveness | • Distinct participation in and demonstration of: • Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices, consulting community initiatives • Knowledge Management - Number of Assets owned/contributed to Consulting Central |
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