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Title:  Capacity Manager - L2

Requisition ID:  64099
City:  Hyderabad
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Do
•    Produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business 
•    Provide advice and guidance to all other areas of the business and IT on all capacity- and performance related issues 
•    Ensure that service performance achievements meet or exceed all of their agreed performance targets, by managing the performance and capacity of both services and resources 
•    Assist with the diagnosis and resolution of performance- and capacity-related incidents and problems 
•    Assess the impact of all changes on the Capacity Plan, and the performance and capacity of all services and resources 
•    Ensure that proactive measures to improve the performance of services are implemented wherever it is cost-justifiable to do so 
•    Monitoring patterns of business activity and service level plans 
•    Influencing Demand Management, in conjunction with Finance Management as appropriate 
•    Decide which components needs upgrade at what time and calculate the cost

 

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Mandatory Skills: ITIL Capacity Management .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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