Title: Copilot Studio Senior Developer
Job Description
Role Purpose
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters
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Do
1. Instrumental in understanding the requirements and design of the product/ software
- Develop software solutions by studying information needs, studying systems flow, data usage and work processes
- Investigating problem areas followed by the software development life cycle
- Facilitate root cause analysis of the system issues and problem statement
- Identify ideas to improve system performance and impact availability
- Analyze client requirements and convert requirements to feasible design
- Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
- Conferring with project managers to obtain information on software capabilities
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2. Perform coding and ensure optimal software/ module development
- Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software
- Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
- Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
- Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
- Ensuring that code is error free or has no bugs and test failure
- Preparing reports on programming project specifications, activities and status
- Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns
- Compile timely, comprehensive and accurate documentation and reports as requested
- Coordinating with the team on daily project status and progress and documenting it
- Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
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3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
- Capturing all the requirements and clarifications from the client for better quality work
- Taking feedback on the regular basis to ensure smooth and on time delivery
- Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
- Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
- Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
- Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
- Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
- Timely Response to customer requests and no instances of complaints either internally or externally
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Deliver
No. | Performance Parameter | Measure |
1. | Continuous Integration, Deployment & Monitoring of Software | 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan |
2. | Quality & CSAT | On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation |
3. | MIS & Reporting | 100% on time MIS & report generation |
Mandatory Skill: ALM, Azure DevOps, CI/CD and Automation, C#/Python/JavaScript
Microsoft Copilot tech developer, where you will work closely with strategic customers to envision, plan, design, and develop innovative solutions using Microsoft Copilot, Copilots in Dynamics 365 Power Platform, and Azure Open Al. You will play a key role in driving Al innovation and enabling developers to create cutting-edge cloud-powered applications.
Responsibilities –
- Understand customer requirements and challenges to recommend optimal technology solutions.
- Develop POCs and MVPs to showcase the capabilities of CoPilot Studio, Copilot Agent , Power Apps, and Power Automate.
- Create conversational assistants and generative Al solutions from scratch and enhance them.
- Build bots with natural language capabilities using Microsoft Copilot Studio.
- Develop Copilot plugins and connectors to integrate with customer landscape applications
- Familiarity with Model Context Protocol (MCP)
- Automate business processes by delivering Power Platform-based solutions.
- Collaborate with cross-functional teams in a collaborative and agile environment.
- Stay updated on Al concepts and frameworks such as Large Language Models and OpenAl.
Required Qualifications:
- .Hand's on Development Experience on Azure, Power Platform, Dynamics 365, Microsoft 365, Copilot Studio
- Proficiency in one or more programming languages such as C#, Python, JavaScript, etc.
- Familiarity with Al concepts and frameworks such as Large Language Models, OpenAl, etc.
- Ability to work in a collaborative and agile environment.
- Excellent communication and problem-solving skills
- Copilot Studio skills: You need to know how to use Microsoft Copilot Studio / Copilot Agent to create and manage bots, topics, actions, variables, plugins and analytics.
- Dynamics 365 Skills – Basic knowledge of Customer Service & Field Service
- Power Platform skills: You need to know how to use Power Apps,Power Automate, Power Virtual Agents, and Al Builder to build low-code applications that can leverage Microsoft Copilot capabilities.
- Azure skills: You need to know how to use Azure OpenAl, Azure Cognitive Services, Azure Machine Learning, and other Azure services to run chat models, generate natural language, and create custom Al solutions for your Microsoft Copilot applications.
- Experience in integrating Power Platform with other systems using Azure integration services or other API Management platforms.
- Experience in other conversational Al platforms like Google Dialogflow, IBM Watson, Amazon Lex, Kore.ai, Nuance Mix, Microsoft Bot Framework, Avaamo, etc. will be an advantage, but not a necessary requirement.
- Knowledge of ALM, Azure DevOps, CI/CD and Automation
Certifications in Microsoft Al, Power Platform, Azure and/or Dynamics 365