Title: Cyber Security Analyst - L4
Job Description
o Be responsible for day-to-day technical administration of the RSA Archer platform
o Lead the administration of items such as user accounts, data feeds, workflow & reports access etc.
o Provide development / configuration support based on technical requirements
o Own technical issues/problem resolution and request management
o Execute test cases and document them
o Support User Acceptance Tests and implement code into production
o Define/configure questionnaires/workflows/forms/reports in Archer
o Participate in and support Archer version upgrades
o Install, test and deploy new applications in Archer
o Work with service management and infrastructure teams as needed on technology upgrades, maintenance, and issue resolution
o Conduct in-person and online training sessions for stakeholders as appropriate
o Provide support when Production issues occur
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o Exp working as a RSA Archer Administrator
o RSA implementation and integration experience
o Exp with databases and managing multiple data feeds
o Integration with other management tools
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Deliver
No. |
Performance Parameter |
Measure |
1. |
Customer centricity |
Timely security breach solutioning to end users, Internal stakeholders & external customers experience |
2. |
Process Adherence |
Adherence to SLAâs (90-95%), response time and resolution time TAT |
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Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.