Title: Lead Business Analyst - Healthcare
Job Description
Role Purpose
The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.
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Location – Mumbai, Kolkata, Bhuvaneshwar
Total exp – 10+ years
Shift – US shift
PRINCIPAL RESPONSIBLITIES
Lead and manage BI projects from initiation to completion, ensuring alignment with business goals.
Analyze project status and revise scope, schedule, or budget as necessary to meet project requirements.
Collaborate with cross-functional teams to translate business requirements into actionable project plans.
Establish and maintain relationships with internal and external stakeholders, providing regular project updates.
Monitor project performance, mitigate risks, and resolve issues to ensure successful delivery.
Define and manage project scope, objectives, milestones, and deliverables in alignment with company goals.
Develop and implement project management processes and best practices to improve efficiency and performance.
Oversee the design, development, and deployment of BI solutions, including reporting tools and dashboards.
Ensure project compliance with security standards, data governance, and regulatory requirements.
Prepare and present project outcomes, status reports, and risk assessments to senior management.
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CRITICAL SKILLS REQUIRED
Strong ability to convert business requirements into technical solutions.
Proficient in project lifecycle management, including initiation, planning, execution, monitoring, and closure.
Excellent risk management and problem-solving skills.
Proven experience in managing BI tools such as Power BI, Tableau, and SAP.
Strong organizational and time-management skills to meet deadlines and manage multiple projects.
Exceptional communication, collaboration, and stakeholder management skills.
Ability to manage project budgets, resources, and schedules effectively.
Attention to detail with a focus on quality deliverables.
Continuous learning mindset to stay updated with industry trends and best practices.
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EDUCATIONAL QUALIFICATION
Any Graduate
2+ years of experience in business intelligence, systems analysis, informatics or a related discipline, including requirements gathering, reporting, Dashboard management
Experience working with enterprise tools such as Power BI, Tableau
Demonstrated proficiency in analyzing data to derive business insights and support performance improvement initiatives.
Demonstrated proficiency in the collection, classification, dissemination, integration and visualization of complex information.
Proficient in stakeholder engagement and vendor management.
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Deliver
No. | Performance Parameter | Measure |
1. | Customer Engagement and Delivery Management | PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. |
2. | Knowledge Management | No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter |
Competencies