Introduction:

Servaada, a Wipro company is looking for a Compliance Advisory Manager for a 12-month FTC (Fixed Term Contract), specialising in pensions, protection, bonds and savings. As the first point of contact for our clients and beneficiaries, you will play a crucial role in providing exceptional service to our client.

This role involves working from our London office, home, and occasionally traveling to client site.  

About Servaada, a Wipro company:

Servaada is a separate legal entity, authorised by the FCA and has been set up by Wipro to provide regulated outsourcing services within the Financial Services industry. Our client is a leading provider for pension schemes and Servaada will be providing business and technology process outsourcing services.

Your Benefits:

As a Compliance Advisory Manager, you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.

Role Summary:

You will help to align Compliance initiatives with business objectives, while also handling Compliance generalist responsibilities. This role requires a versatile Compliance professional with expertise in:

• pensions (individual and group),
• protection,
• bonds and saving.

The primary responsibility of this role initially is to support the transition of a new client to the point of service commencement, and then into service delivery to ensure the business remains compliant with its regulatory and contractual obligations.

Joining Servaada as a Compliance Advisor offers an exciting opportunity to contribute to both Compliance initiatives and day-to-day Compliance operations. You will play a vital role in managing Compliance matters, providing guidance to business leaders, and fostering a positive work environment. Your expertise in Compliance will enable you to drive meaningful change and support the overall success of the organisation.

Key Responsibilities/Accountabilities:

• Provide detailed compliance advice on regulatory requirements including Consumer Duty, compliance culture and conduct risk 
• Help set all guidance & Policies beyond just regulatory needs
• Advise on proposed design of Operational Standard Operating Procedures (SOP) pre implementation and suggest amendments and/or enhanced controls where needed
• Assist in implementing any changes to SOPs required (and necessary training provided)
• Deliver regulatory and compliance training

• Assist with engaging the FCA on variation of permission applications
• Advise the business on regulatory interpretation as required on a day-to-day basis

• Ensure all required routine training available/delivered as transition phase commences and ongoing for onboarding employees or as annual mandatory training
• Ensure aware of all regulatory changes that may affect the business, analyse as to effect and possible changes in Operations and ensure disseminated to Management as early as possible
• Advise on breaches and complaints management

• Liaise with on and offshore colleagues in same function

Required Skills:

• Previous experience of advising on Policies and SOPs as well ongoing advisory Regulatory Interpretation, covering both Pensions and Retail Investments
• Expert regulatory knowledge and how regulation applies across relevant business activities and oversight of such
• Ability to work without supervision and under pressure.
• Efficient and well organized
• Strong communication skills both written and verbal
• Credible and assertive manner
• Discretion, tact and resilience
• Professional manner with the ability to influence and persuade
• They must be a skilled communicator and able to deal with a wide variety of internal stakeholders

Equal Opportunities:

Servaada is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.