Title: Salesforce Senior Business Analyst

Building a World-Class, Diverse and Inclusive Technology Team at Wipro

We can't afford to be boring. Neither can you. The scale and scope of what Wipro does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. Wipro's technology and business teams become more intertwined as new opportunities present themselves.

Wipro Business Systems Analysis covers a mandate that includes (but isn't limited to) proposing technical systems to accomplish business requirements enterprise- wide. These experts build relationships with business partners and other groups of diverse subject matter experts and stakeholders (both internal and external) to:

• Plan ,Elicit ,Analyze, Document ,Communicate,Manage system requirements
• Assess client needs and recommend the right technology; and
• Offer operational and process-related analysis and support.

Roles and responsibilities:

• Work with Business and technology partners to Define, document and translate business requirements into detailed functional specifications, considering non-functional requirements.
• Research and analyze current state system capabilities and define technology solutions options and recommendations.
• Document in the form of epics, stories, wireframes, business rules, and acceptance criteria. Ensuring stories are "ready" for upcoming sprints.
• Assist testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.
• Contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues.
• Participate in quality management reviews, including designs, prototypes and other requirements work products.
• Work closely with stakeholders to determine solutions, assess impact to existing work processes and systems, and pinpoint how to manage integration.
• Provide operational and process-related analysis and support.
• Respect existing processes and standards including requirements management and project management disciplines, technology delivery and business technology architecture, escalating issues as needed.
• Gain knowledge in own area, stay abreast of technology trends and developments, develop expertise in WIPRO services, applications, infrastructure, analytical tools and techniques, business domains and their products and services.
• Support a positive work environment that promotes services to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
• Illustrate the five key guiding principles: Adopt an enterprise-wide approach, ensure secure and stable operations, automate and modernize systems, focus on delivery outcomes and foster speed.

Job Requirements:

• Bachelor’s degree with more than 7 years relevant experience as a Salesforce Business Analyst professional
• Commitment to applying advanced to expert knowledge of business technology delivery practices and standards and related expertise, including design, development, testing and project management.
• Advanced to expert knowledge of system analysis process and techniques, as well as system components, functionality, interfaces, data flows and business rules.
• Ability to work independently as the senior or lead system analyst and coach or guide team.

• Experience and comfort level acting as a subject matter expert and consultant.

Certifications Preferred:
Salesforce Certified Administrator

Expected annual pay for this role ranges from [$110,000] to [$135,000]. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.