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Title: Technical Lead - L1

Requisition ID: 45416

City: Marlborough

Country/Region: US

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.

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Sr Cloud Full stack Architect
Location: Marlborough, MA

Technology: .NET/C# experience, cloud : Azure

worked in app modernization projects.

• Design, develop, and maintain scalable and secure full-stack applications leveraging cloud-native technologies and services.

• Implement frontend interfaces using modern frameworks and libraries, ensuring responsive and intuitive user experiences.

• Develop robust backend services and APIs, integrating cloud data storage and processing solutions for high performance and reliability.

• Automate infrastructure provisioning and application deployment using infrastructure as code (IaC) and continuous integration/continuous deployment (CI/CD) pipelines.

• Ensure application and data security by implementing best practices in authentication, authorization, encryption, and compliance standards.

• Optimize application performance across both the frontend and backend, utilizing cloud monitoring and optimization tools.

• Collaborate with cross-functional teams to define requirements, design solutions, and deliver features that meet user and business needs.

• Lead the design and implementation of complex full-stack applications, ensuring they are scalable, maintainable, and aligned with strategic goals.

• Oversee the evaluation and selection of cloud services and tools, balancing technical needs with cost and efficiency considerations.

• Manage technical risks throughout the development lifecycle, from architecture design to deployment and operation.

• Foster a culture of quality, innovation, and continuous improvement, leading code reviews, technical workshops, and learning sessions.

• Collaborate with stakeholders across the organization to ensure technology solutions effectively support business objectives and operational requirements.

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Must have:

Azure/Cloud

Azure Functions
Azure Active directory service (SaaS)
IaaS
App services
Logic app
APIM
Service bus

.Net

C#
OOP’s,
Design & Architecture Patterns

Angular (Front-end)
SQL Server, Oracle

Nice to have:

COSMOS DB

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Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Mentor and guide Production Specialists on improving technical knowledge
- Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist
- Develop and conduct trainings (Triages) within products for production specialist as per target
- Inform client about the triages being conducted
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Identify and document most common problems and recommend appropriate resolutions to the team
- Update job knowledge by participating in self learning opportunities and maintaining personal networks

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Deliver

No	Performance Parameter	Measure
1	Process	No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT
2	Team Management	Productivity, efficiency, absenteeism
3	Capability development	Triages completed, Technical Test performance

Expected annual pay for this role ranges from $60,000 to $1,35,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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