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Title:  Associate Analyst

Requisition ID:  69893
City:  Noida
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description


Role Purpose


The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters.
 

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Do

  • Instrumental in understanding the test requirements and test case design of the product

    • Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements
    • Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation
    • Ensuring the test cases are peer reviewed and achieving less rework
    • Work with development team to identify and capture test cases, ensure version 
    • Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)
    • Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc

  • To design and execute the automation framework and reporting

    • Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases
    • Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns
    • Detect bug issues and prepare file defect reports and report test progress
    • No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer  SLA's and norms
    • Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders
    • Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders

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  • Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution

    • Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
    • On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository
    • Updates of accurate efforts in eCube, TMS and other project related trackers
    • Timely Response to customer requests and no instances of complaints either internally or externally

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No Performance Parameter Measure
1 Understanding the test requirements and test case design of the product Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros
2 Execute test cases and reporting Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score

 

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JOB DESCRIPTION

The Trainee is responsible for configuring and testing Wipro’s proprietary Total Benefit Administration™ (TBA) System to meet the needs of our clients’ requirements.

Configuring involves using proprietary systems and tools to set up and configure tables/parameters in the TBA System as defined by analysis.

Testing involves the preparation of test cases and test data and execution of test activities based on the direction from the SA.

This role is designed as an entry-level position for applicants with strong skill sets in programming (logical reasoning, analytical skills), systems configuration and testing related to systems that support human resource functions.

ROLES AND RESPONSIBILITIES

 

Client Knowledge and Delivery

  • Reviews client requirements documents and any preliminary test plans, rightly adhere to the due dates and support the client delivery priority.
  • Asks clarifying questions on the stated requirements, and effectively use the handoff time.
  • Utilizes relevant problem-solving resources as needed.
  • Escalates issues when appropriate.
  • Uses typical client requirements documentation to assist with analysis and/or test planning.
  • Identifies needed test cases
  • Completes test plans with test case needs
  • Configures the system to meet analysis specifications.
  • Documents relevant configuration in analysis specifications.
  • Fixes any issues identified via test execution
  • Ability to stress test the system

 

Behavioral Aspects:

 

  • Flexible and adapt to changing priorities and deadlines.
  • Open to feedback and responds positively to the development opportunities
  • Work with global teams efficiently and have the relevant task information flowing through all channels (Mail, Lync, Timestamp, Voice call etc.)
  • Keen attention to detail, Resourceful problem solvers Self driven and exhibits keenness to take initiative

 

Quality and Technical Skills:

  • Knowledge of Software Development Life Cycle (SDLC) principles/concepts. 
  • Principles of automation testing and some exposure might be desirable. 
  • Knowledge of system testing and software quality assurance best practices and methodologies.
  • Ability to break down a complex problem into smaller, more manageable pieces and able to understand and describe the relationships between those pieces (i.e. good analytical skills). 
  • Apply basic relational database concepts (e.g. table relationships, keys, SQL and DB2 queries etc). 
  • Experience with systems implementations
  • Writes intermediate SQL queries
  • Troubleshoots intermediate system defects and errors
  • Effectively manage tasks, prioritizes and proactively update status to Managers.
  • Should be able to tie test plans to real time customer impact
  • Should be able to think test cases beyond the test plan provided
  • Strong ability and keenness to break the system through testing
  • Good Understanding of Data Analysis
  • Analyzes and debug issues
  • Utilizes relevant problem-solving resources as needed
  • Escalates issues when appropriate.

 

Communication and Excellence

  • Excellent communication skills (Oral, written and listening ability).
  • Shares information and write and speak concisely
  • Excellent understanding of the organization's goals and objectives.
  • Assertive. Takes ownership and responsibility for work assigned. .
  • Highly Self Motivated and a team Player.
  • Respect and Dignity for each other to be displayed at all times
  • Analyzes and debug issues
  • Utilizes relevant problem-solving resources as needed
  • Escalates issues when appropriate.

 

Excellence, People, Integrity, Community :

  • Transparent, collaborative team player
  • Conducts all business with integrity and upholds behaviors that support Wipro Policies and guidelines (e.g., Code of Conduct, Data Privacy)

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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