Title: Developer - L4
Job Description
Salesforce Copado Administrator
Job Summary:
We are seeking a skilled and experienced Salesforce Copado Administrator to support our Salesforce DevOps processes and manage the Copado deployment lifecycle. The ideal candidate will possess deep knowledge of Salesforce administration, strong expertise in Copado, and hands-on experience in CI/CD processes. You will collaborate with developers, release managers, and business stakeholders to ensure high-quality releases across multiple environments.
Key Responsibilities:
- Administer and manage the Copado DevOps platform within a Salesforce environment.
- Set up and maintain Copado pipelines, user access, environments, and metadata deployments.
- Automate release and deployment processes using Copado best practices.
- Monitor deployment status, troubleshoot issues, and ensure successful delivery across environments (Dev, QA, UAT, Prod).
- Manage version control integrations (e.g., Git) and maintain change tracking and audit logs.
- Collaborate with developers, architects, and testers to coordinate deployments and ensure alignment with sprint goals.
- Enforce governance policies, permissions, and deployment strategies in Copado.
- Train and support development and QA teams in Copado usage and processes.
- Identify opportunities to optimize CI/CD workflows and improve deployment efficiency.
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Do
1. Instrumental in understanding the requirements and design of the product/ software
- Develop software solutions by studying information needs, studying systems flow, data usage and work processes
- Investigating problem areas followed by the software development life cycle
- Facilitate root cause analysis of the system issues and problem statement
- Identify ideas to improve system performance and impact availability
- Analyze client requirements and convert requirements to feasible design
- Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
- Conferring with project managers to obtain information on software capabilities
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2. Perform coding and ensure optimal software/ module development
- Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software
- Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
- Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
- Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
- Ensuring that code is error free or has no bugs and test failure
- Preparing reports on programming project specifications, activities and status
- Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns
- Compile timely, comprehensive and accurate documentation and reports as requested
- Coordinating with the team on daily project status and progress and documenting it
- Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
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3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
- Capturing all the requirements and clarifications from the client for better quality work
- Taking feedback on the regular basis to ensure smooth and on time delivery
- Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
- Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
- Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
- Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
- Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
- Timely Response to customer requests and no instances of complaints either internally or externally
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Deliver
No. | Performance Parameter | Measure |
1. | Continuous Integration, Deployment & Monitoring of Software | 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan |
2. | Quality & CSAT | On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation |
3. | MIS & Reporting | 100% on time MIS & report generation |
Experience: 5-8 Years .
Expected annual pay for this role ranges from $60,000 to $1,35,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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