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Title:  Administrator - L3

Requisition ID:  68355
City:  Pune
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction

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  1. End Points Application Packaging – 68355

 

  • Create and/or modify scripts & script wrappers, for application installs
  • Expertise in packaging, repackaging and automating software installations for a range of Windows desktop software using software packaging technologies
  • Troubleshoot and resolve application and package issues
  • Assist with automated deployments of packaged software
  • Assist with desktop related projects (OS upgrades, deployments, patching, and hardware refreshes)
  • Ability to use scripting languages such as VBScript, PowerShell or batch scripting to automate tasks
  • Provide extensive troubleshooting in the installation and configuration
  • Consult with other business units
  • Ensure platforms/systems conform to established enterprise/industry standards (systems management, security, operating systems, ) and reference models
  • Produce quality application sequences using Microsoft App-V of varying degrees of complexity to meet business needs
  • Produce quality application packages of varying complexity using MSI packaging to be deployed by ManageEngine
  • Experience in Flexera Tool and ManageEngine Tool is mandatory
  • Experience with Desktop Management Technologies (LANDesk, SCCM, ManageEngine etc…). Experience with Application Packaging Technologies (Admin Studio)
  • Strong communication skills both verbally and written
  • 2 – 4 years of experience in Application packaging

 

 

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Deliver

No Performance Parameter Measure
1.   100% adherence to SLA/ timelines
Multiple cases of red time 
Zero customer escalation
Client appreciation emails 

 

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Mandatory Skills: Application Packaging - Windows .

 

Experience: 3-5 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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