Title: Lead Administrator
JD for BMC True Site
? Working on Event management products from Interlink ASI and BMC TrueSight Operations
Management(TSOM) to develop automation, API’s and drive self service.
? To provide follow the sun support along with Level 3 production support on rotation
? Support ServiceNow migration and develop integration utilities to support Event management
products
? Drive AIOps implementation using machine learning and Self-healing automation
? Provide in time zone support for regional stakeholders and drive communication with global team
SKILLS & EXPERIENCE WE REQUIRE
? BMC TrueSight Operations Manager(TSOM) ( 2-3)
? Interlink ASI product experience ( 1-2)
? ServiceNow Experience ( 1-3)
? Splunk ITSI ( or any other AIOps product) ( 1-2)
OPTIONAL/NICE TO HAVE
? Python scripting (6 months ? 1 year)
? Shell Scripting (1? 2 year)
? API Development (1-3 years)
1. 4-5 years of experience in BMC Patrol/Truesite for Infrastructure Monitoring (System level/DB
monitoring/ Middleware)
2. Strong hold on Unix commands
3. Good communication skills.
4. Experience with Service management tools.
5. Experience in engaging with customers/user to gather requirement to implement monitoring.
6. Good with process and ITIL concepts.
7. Good to have banking domain knowledge