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Title:  Lead Administrator - L1

Requisition ID:  69397
City:  Pune
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

 

backup L4/L3:

·                Management, maintenance, and support of backup solutions, utilizing various technologies - Cohesity, NetBackup, Data Domain. These are primary skills, secondary - Rubrik, HYCU, PureFlash. 

·                Expertise in VMware Backups is a must. Should know how to configure VM backups, knows way around vCenter configuration, VM recovery, file level recovery, troubleshooting failed backups with all related error codes.

·                Proficient with Disaster Recovery solutions and Replication technologies for local and remote replications. Ensure high availability and resiliency across the backup products and services.

·                Data Domain: knowledge on DD Configuration, DDBoost uses, MTREE creation and replication, optimized replication using NetBackup, storage unit creation and association with remote DD.  In depth knowledge of all DD protocols. 

·                New builds and configuration - should know how to create/config Cohesity clusters, NetBackup Master/media environments and Data Domains. 

·                Life Cycle Management - Complete knowledge on the underlying hardware/software/firmware on backup appliances. Planning the life cycle upgrades and refreshes with full understanding of the compatibility matrix. 

·                Capacity Management. Should be capable of judging and estimating capacity needs.

·                Reporting & Monitoring  – Proficiency in reporting and monitoring backup components, catering to business needs, analyzing data.

·                Problem Management - Understating and identifying recurring issues, finding a permanent solution. Should be completely proficient in RCA/CAPA writing. 

·                Desired skill - Python, PowerShell or Ansible. Ability to drive and develop automations.

 

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Backup L3/L2:

·                    Management, maintenance, and support of backup solutions, utilizing various technologies like Cohesity, NetBackup, Data domain 

·                     Knowledge and hands-on on VMware Backups. Should know how to configure VM backups, knows way around vCenter configuration, VM recovery, file level recovery, troubleshooting failed backups with all related error codes.

·                     SLP: Should know how to configure Optimized SLP with OST, how SLP AIR operates and how data can be recovered from Remote location

·                     Data Domain: knowledge on DD Configuration, DDBoost uses, MTREE creation and replication, optimized replication using NetBackup, storage unit creation and association with remote DD.

·                     NetBackup Master and Media Configuration. Hands-on knowledge of setting backup Master and Media servers should have an understanding of pre-requisites, compatibility, etc.

·                     Capacity Management. Should be capable of judging and estimating capacity needs for tapes/disk utilization

·                     Reporting – Should have knowledge of reporting tools like OpsCenter to create reports for management review.

·                     Any scripting knowledge on BASH or POWERSHELL will be an added benefit

 

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Team Management

  • Resourcing
    • Forecast talent requirements as per the current and future business needs
    • Hire adequate and right resources for the team 
    • Train direct reportees to make right recruitment and selection decisions 
  • Talent Management
    • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
    • Build an internal talent pool of HiPos and ensure their career progression within the organization
    • Promote diversity in leadership positions
  • Performance Management
    • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
    • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team
    • Track team satisfaction scores and identify initiatives to build engagement within the team
    • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
    • Exercise employee recognition and appreciation 

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Deliver

No Performance Parameter Measure
1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management
2 New projects Timely delivery
Avoid unauthorised changes 
No formal escalations

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Mandatory Skills: Cohesity .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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