Job Description

Role Title:  GCP Cloud DevOps Engineer

• Ensure compliancy with Operational risk standards (E.g. Network, Firewall, OS, Logging, Monitoring, Availability, Resiliency)
• Build and support continuous integration (CI), continuous delivery (CD) and continuous testing activities
• Engineering activities to implement patches provided centrally
• Support non-functional testing
• Update support and operational documentation as required
• Fault find and support Applications teams
• Ensure good Change management practice is implemented as specified by central standards.
• Provide impact assessments where requested for changes proposed on client GCP core platform
• On a rotational on call basis provide out of business hours support as part of our 24 x 7 coverage  
• Experience of building a range of Services in a Cloud Service provider (ideally GCP)
• Expert understanding of DevOps principles and Infrastructure as a Code concepts and techniques
• Strong understanding of CI/CD and available tools
• Experience configuring SDN within a CSP (VPC’s, XPN etc.)
• Good understanding of physical networks (SubNets, Natting, Routing)
• Security and Compliance, e.g. IAM (ADFS, OAuth) and cloud compliance/auditing/monitoring tools
• Customer/stakeholder focus. Ability to build strong relationships with Application teams, cross functional IT and global/local IT teams
• Good leadership and teamwork skills - Works collaboratively in an agile environment with DevOps application ‘pods’ to provide GCP specific capability/skills required to deliver the service.
• Operational effectiveness - delivers solutions that align to approved design patterns and security standards
• Risk management effectiveness
• Excellent skills in at least one of following: Python, Ruby, Java, JavaScript, Go, Groovy, Scala
• Experienced in full automation and configuration management
• A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change
• A successful track record of delivering complex projects and/or programmes, utilising appropriate techniques and tools to ensure and measure success
• A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes

• Demonstrable Cloud service provider experience (ideally GCP) -      infrastructure build and configurations of a variety of services including Compute, Storage, SDN (VPC and XPN)
• Demonstrable experience of Linux administration and scripting preferably Red Hat
• Experience of working with Continuous Integration (CI), Continuous Delivery (CD) and continuous testing tools
• Experience working within an Agile environment
• Programming experience in one or more of the following languages: Python, Ruby, Java, JavaScript, Go, Groovy, Scala
• Server administration (either Linux or Windows)
• Automation scripting (using scripting languages such as Terraform, Ansible etc.)
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Desirable Skills

• GCP Certifications - ideally professional
• Linux Certification
• Windows Server Certification  
• Experience operating in highly regulated industry, e.g. Financial Services

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Do

• Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
  • Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
  • Conduct technology capacity planning by reviewing the current and future requirements
  • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
  • Strategize & implement disaster recovery plans and create and implement backup and recovery plans
• Manage the day-to-day operations of the tower
  •  Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. 
  • Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
  • Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
  • Develop shift roster for the team to ensure no disruption in the tower
  • Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
  • Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
  • Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

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Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs
  • Hire adequate and right resources for the team 
  • Train direct reportees to make right recruitment and selection decisions 
• Talent Management
  • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Promote diversity in leadership positions
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team
  • Track team satisfaction scores and identify initiatives to build engagement within the team
  • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
  • Exercise employee recognition and appreciation 

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Deliver

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