Job Description

EUC Architect

Your Team CIS

Your day at work will be like (Roles &

Responsibilities) Strong experience and expertise in Plan, Design and Implement End User Computing Device Management Platforms especially Intune and SCCM for small and large environments. • Strong experience and expertise in Plan, Design and Implement AD GPOs required for end-user platform • Configure SCCM for Imaging, Deployment and Patch Management . • Creating and Deploying Windows 10 using WAIK/ Windows ADK with MDT, Windows Deployment Services, SCCM • Knowledge and troubleshooting experience of Lite-Touch, Zero-touch Deployments, WDS/PXE Issues, Sysprep tool, WinPE • Experience in Implementation of Windows 10 provisioning using Windows Autopilot • Knowledge on Intune Management • Knowledge of hardware components and driver integration • Knowledge in application packaging, assessment, compatibility testing and virtualization in tools like Admin Studio. ORKA/APP-v etc. • Design agreed standard operating environment Software Configurations for managed Hardware based on specified functional requirements and the image management procedure. • Build standard operating environment Software Configurations that reflect agreed functional needs and specifications based on the operating environment design • Responsible for Deploying Images and also for Trouble shooting • Knowledge in VB Scripting, Batch Scripting and PowerShell Scripting (.Bat/.Cmd). • Should have good knowledge in MSI Tables. • Good knowledge on Windows Installer technology. • Knowledge about other sequencing tools (3rd party) such as Admin studio for automation will be an added advantage. • Hands on experience in handling Windows 10 Devices as MDM • Hands on experience in managing Windows 10 Devices with co-management • Experience in Windows Autopilot services setup and deployment

This job might be for you if you have the following skills (Skills, Experience) 15 - 18 years exp Practical experience delivering Microsoft Infrastructure Solutions with an emphasis on SCCM & Intune design and implementation • Diverse technical background with experience in various industries, roles, platforms, architectures, packages and technologies • Proven track record in core skills for Microsoft Infrastructure Solutions, centring around customer, project and client/staff deliverables

You will stand out if you have the following

(Good to have) • JAMF • WorkspaceO

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Do

• Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
  • Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
  • Conduct technology capacity planning by reviewing the current and future requirements
  • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
  • Strategize & implement disaster recovery plans and create and implement backup and recovery plans
• Manage the day-to-day operations of the tower
  •  Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. 
  • Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
  • Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
  • Develop shift roster for the team to ensure no disruption in the tower
  • Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
  • Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
  • Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

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Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs
  • Hire adequate and right resources for the team 
  • Train direct reportees to make right recruitment and selection decisions 
• Talent Management
  • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Promote diversity in leadership positions
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team
  • Track team satisfaction scores and identify initiatives to build engagement within the team
  • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
  • Exercise employee recognition and appreciation 

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Deliver

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