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Title:  Techno Functional Consultant - L1

Requisition ID:  48114
City:  Pune
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Microsoft Teams (L3), MS Exchange (L3), M365 Exchange Online (L3)

Role Purpose

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution

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  • Office 365 Administration (20%):
    • Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019.
    • Good understanding of Azure AD Connect Server and management.
    • Understanding in Office 365 Authentications, SSO, MFA etc.
    • Good Understanding in Exchange Online Protection (EOP).
    • Good understanding of Azure AD and CA Policies etc.
    • Excellent Knowledge on Exchange and Office 365 PowerShell scripts.
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  • Exchange Server Administration & Migration (20%):
    • Install, configure & troubleshoot different roles of Exchange servers.
    • Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication.
    • Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters.
    • Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure.
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  • Microsoft Teams Management (15%):
    • Good understanding and work experience in terms of managing and supporting Microsoft Teams.
    • Administer and manage the Microsoft Teams Admin Portal.
    • Configure and maintain Teams policies, settings, and permissions.
    • Monitor Teams usage and performance and troubleshoot issues.

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  • Office 365 Administration (20%):
    • Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019.
    • Good understanding of Azure AD Connect Server and management.
    • Understanding in Office 365 Authentications, SSO, MFA etc.
    • Good Understanding in Exchange Online Protection (EOP).
    • Good understanding of Azure AD and CA Policies etc.
    • Excellent Knowledge on Exchange and Office 365 PowerShell scripts.
  •  
  • Exchange Server Administration & Migration (20%):
    • Install, configure & troubleshoot different roles of Exchange servers.
    • Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication.
    • Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters.
    • Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure.
  •  
  • Microsoft Teams Management (15%):
    • Good understanding and work experience in terms of managing and supporting Microsoft Teams.
    • Administer and manage the Microsoft Teams Admin Portal.
    • Configure and maintain Teams policies, settings, and permissions.
    • Monitor Teams usage and performance and troubleshoot issues.

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Deliver

No. Performance Parameter Measure
1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT
2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised
3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

 

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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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