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Title:  Tools Engineer - L3

Requisition ID:  55920
City:  Pune
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Primary Skill (Technical Skill) - EUC/VDI

Secondary Skill (at least one) - ManageEngine/Imaging/Mobility

Experience Level - 4 - 8 Years

Rates including mark up - 180K/M - 190K/M

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PATCHING & SOFTWARE DISTRIBUTION – MANAGEENGINE PLUS L2/L3

  • 4-8 years of experience in Desktop engineering
  • Background and experience in large distributed desktop estate
  • Hands on experience in ManageEngine plus
  • Hands on experience in Software distribution, Patch Management using ManageEngine
  • Ability to handle end to end patch management process
  • Knowledge on operating system deployment (OSD)
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  • Ability to resolve complex technical issues related to Software distribution and Patch management.
  • Create custom scripts for gathering the inventory from clients.
  • Test and release of applications and Patches using ManageEngine.
  • Automation experience on Patch remediation.

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  • Ability to create power shell scripts.
  • Experience on ManageEngine client remediation.
  • Knowledge on Active Directory and group policies.
  • SLA adherence for patch management
  • Hands on experience on deploying out of band patches and achieving compliance within the agreed Service levels.
  • Ability to generate custom reports using SQL queries.
  • Should be able to set various access controls on the ManageEngine console, Managing the ManageEngine database and performance tuning
  • Compliance reporting on patching
  • Excellent communication and presentation skills
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  • Ability to interface with the customer and provide solutions
  • Should be able to resolve the tasks escalated by L1 and L2 teams.
  • Experience in incident change and release management processes
  • Excellent troubleshooting skills
  • Knowledge on ManageEngine Infrastructure is a must.
  • Experience on Incident, Request, Change and problem management.
  • Knowledge on ITIL processes.
  • Good to have – Team lead experience
  • Good to have – Certification in ManageEngine
  • Good to have- ManageEngine Infrastructure knowledge
  • Good to have -  knowledge on MDT, Active directory and related components
Mandatory Skills: ManageEngine ITOM .

 

Experience: 3-5 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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