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Title:  Trainer - L5

Requisition ID:  53549
City:  Pune
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role

The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way

 

 

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DO

  • The trainer plays a pivotal role from start to end of the Domain training that includes the following:
    • Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team      
    • Deliver Generic Domain Specific Modules along with up skilling resources on process.       
    • Structure On boarding Training requirements, Pre Process, Customer Visits etc.      
    • Ensure that all new employees go through the defined new learning path for their respective roles in the account      
    • Deliver pre-process and process training for new employees       
    • Support new hires during OJT and GO-live       
    • Provide refresher and remedial training for existing employees      
    • Ensure all regulatory requirements are complied with from time to time      
    • Maintain trainee data and information     
    • Generate training reports from time to time      
    • Support any administrative tasks like trainee roster and scheduling etc.        
    • Create/Customize training content for delivery      
    • Provide feedback and coaching to analysts on the floor       
    • Take ownership for improvement in analysts performance      
    • Analyze training needs for employees working for the account.       
    • Responsible for account level Training metrics        
    • Responsible for adhering to training standardization guidelines defined by the BU Training Function       
    • Responsible to work with ops to bridge gaps during training.

 

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Mandatory Skills: ServiceNow Creator .

 

Experience: 8-10 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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