Title: Golang Software Developer - L3
Job Description
Job Title: Software (Golang) Developer
Location: Raleigh, NC
We are looking for a highly skilled and motivated Software Engineers with expertise in Java, Go Lang, and MongoDB to join our Operational Excellence team. The engineer will play a vital role in troubleshooting, debugging, implementing fixes, and ensuring seamless application operations.
Act as the L3 point of contact for incidents / queries raised by customers, L1 and L2 support teams.
Analyze and resolve production issues, ensuring timely resolution with minimal impact.
Work on L3 Jira stories that cover bug fixes, system behavior clarifications, and data issues.
Perform Short-Term Fixes (STF) and Long-Term Fixes (LTF) in coordination with development teams.
Conduct data analysis and fixes for production records as needed.
Collaborate with developers, testers, and operations teams to improve system reliability and incident response.
Acknowledge, investigate, and respond to production support queries from customers, L1 and L2 teams.
Maintain logs, create incident documentation, and contribute to knowledge bases and runbooks.
Required Skills & Experience:
Strong hands-on experience in Java, Go, and MongoDB
Proficient in debugging application and service-level issues in production environments.
Solid understanding of microservices, web services, and distributed systems.
Experience with production/ platform tools (Jira, ServiceNow, Splunk, etc.)
Good understanding of CI/CD pipelines and DevOps principles.
Strong problem-solving skills and ability to work under pressure in critical situations.
Exposure to monitoring and alerting systems.
Experience in working in an Agile/Scrum environment.
Experience: 3-5 Years .
Expected annual pay for this role ranges from $45,000 to $1,10,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Nearest Major Market: Charleston