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Title: Senior MLM - L3

Requisition ID: 34022

City: San Jose

Country/Region: CR

Job Description

Title: Senior Manager

Location: Heredia, Costa Rica (Onsite)

Type: Fulltime- Permanent

JOB DESCRIPTION:

JOB OBJECTIVES

Management of the reporting team and related processes in order to achieve the business objectives
Monitoring all the activities handled by the assigned team in order to facilitate and ensure their achievement at an expected qualitative level
Efficient management of requests received from the client, in accordance with the specifications and deadlines established with the client, as well as in accordance with the internal business needs
Partners with clients to meet and exceed business objectives

JOB SPECIFICATIONS:

LEVEL OF STUDIES:

University degree or equivalent relevant experience

Post university studies in Management would be a plus

REQUIRED PROFESSIONAL EXPERIENCE:

Black Belt certification and / or project management certification is an advantage

Exceptional knowledge of program administration and process improvement

Exceptional financial knowledge; advanced knowledge of industry and business in the field of IT&C

Advanced knowledge of business process planning

Computer skills, MS Office package required.

Foreign languages skills:

Advanced English language skills, written, reading and spoken

REQUIRED WORK EXPERIENCE:

Minimum 10 years of previous work experience, with 2-4 years exposure on managing teams

Experience of leading a project team with members from different functions, departments, organizations

Multi/ cross-regional experienc

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