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Title:  Business Analyst - Service Now

Requisition ID:  66423
City:  Sydney
Country/Region:  AU
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Are you a detail-driven Business Analyst with a passion for enabling technology change in the banking sector? Join our team and help shape the future of digital transformation in financial services.

͏🔍 Key Responsibilities:

  • Elicit and document business and system requirements aligned with SDL system controls
  • Track and manage changes to banking systems based on solution design and technology discovery outcomes
  • Create and maintain assets in CMDM, configure Configuration Items (CIs) in ServiceNow, and prepare SDL documentation using project artifacts
  • Coordinate with cross-functional technology teams to ensure seamless implementation of changes
  • Support the Test Manager by routing defects to internal teams or vendors as needed
  • Conduct release readiness reviews and maintain detailed release checklists
  • Develop and review cutover and implementation plans to ensure smooth go-lives

✅ What We’re Looking For:͏

  • Overall IT experience of 8+ years
  • Proven experience as a Business Analyst in a banking or financial services environment
  • Strong understanding of ServiceNow and CMDM technologies
  • Excellent stakeholder engagement and coordination skills
  • Familiarity with release and implementation planning in regulated environments
  • Ability to manage multiple priorities and adapt to evolving project needs
Mandatory Skills: Business Analysis .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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