Job Description

We are excited to offer you this new opportunity within Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.

As part of this project and a new team, your role as an OTC TL will be to build and co-manage a strong relationship with our client organization and perform based on defined SLA and KPIs, within energy and utility client industry.

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       Responsibilities:

• Ensure OTC activities are performed timely and accurate;
• Prepare, generate, dispatch accurate and timely invoices for clients based on agreed-upon terms and pricing;
• Monitor accounts receivable and follow up on overdue payments, dunning letters
• Ensure accurate clearings, reconciliations, reduction of unapplied cash balances, support resolution of discrepancies and variances in a timely manner
• Process customer refunds or adjustments as necessary, ensuring compliance with company policies and procedures;
• Credit management;
• Support/provide inputs for internal/external audit;
• Prepare reports as per the client and business needs, including but not limited to KPIs/SLAs, forecast, outstanding balances, etc;
• Propose and drive potential improvement opportunities, tools updates and implementation, etc;
• Assist team members in completing their daily assignments;
• Identify compliance and/or training challenges, trainer for the new team members;
• Ensure periodical review and update of the SOPs;
• Compliance in the month end closing;
• People Management – be a peoples manager involving in hiring, structured learning path, operations mentor for the team.

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      What will you bring?

• Graduate/Experience in Accounting/Economics;
• Exposure to Xledger, Navision, Oracle is an advantage;
• Previous work experience in OTC;
• Domain knowledge;
• Proficiency in English;
• PC literate in MS Office especially MS Excel;
• Strong verbal/written communication skills;
• Able to handle escalations and business review sessions;
• Self-driven in problem analysis and solving;
• Drive for performance, results and improvements proactively;
• Team player, open and co-operative;
• Stakeholder management;
• Open to travel if case.

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       Benefits for working with us:

• The chance to work for Top Employer 2024!
• Competitive salary with attractive set of social benefits:
• Private Pension Plan;
• Monthly Benefit budget;
• Medical insurance;
• Life insurance;
• Christmas bonus;
• Childbirth allowance;
• Relocation package for candidates willing to relocate;
• Great career opportunity to work for one of the biggest brands in the world in a unique work environment;
• Personal development in a multinational working environment through nice extracurricular activities with the team;
• Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects;
• Professional development through a variety of training programs (hard/soft skills within WILearn/Udemy platforms);
• Extra annual leave days depending on tenure within Wipro;
• BOOKSTER opportunities;
• Nice designed and central business office;
• Winner Circle Points (WCP) & Long service award (LSA) platforms which offers the possibility of both non-monetary and monetary recognition;
• Fruits and coffee on the house;
• Employee Assistance program;
• Employee Referral Program with attractive incentive schemes;
• The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.