Title: Product Manager - L1
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Certifications : CSDM/ CSA / Developer / Architect good to have.
Location – UK, Warwick/ Wokingham – Hybrid.
Rate - £550/ Per day
Roles and responsibilities :
Creates the Roadmap for ServiceNow and is responsible for the product management lifecycle including upgrades, obsolescence, and new module introduction
Adoption of the Enterprise Toolset within Admiral
Support of the development cycle and releases of new features and functionality
Identification and deployment of Orchestration and Automation opportunities
Oversight of the product strategy and roadmap for ServiceNow within Admiral
Accountability for the delivery of customer value and satisfaction over time
Plans, directs and co-ordinates the ServiceNow programmes projects and other activities from business case and initiation to benefit realisation and BAU contract
Determines, monitors, and reviews all budgets and costs, including projected
Develop and maintain the Road Map and associated Business Cases for the Product, aligning with Architecture and Admiral Strategy
Work with the team and 3rd parties to ensure alignment with the business strategy, road map and platform governance policies
Own ServiceNow and provide oversight of the ServiceNow Instances, the ServiceNow Centre of Excellence, the third party managed service and any escalations
Be fully accountable for the development, deployment, administration, and automation of the ServiceNow Platform
Provide and enable productive, effective, and efficient Services whilst driving automation and digital integration across IT and the business
Champion the toolset across Admiral Group and support adoption activities
Maximise value by identifying additional business outcomes the platform can enable
Identify, plan and co-ordinate the related projects and activities required to support the agreed business strategies and objectives
Skills :
• Excellent knowledge and experience in delivering projects through Agile methodology – Epics, stories etc.
• Experience in delivering ServiceNow projects, green field implementation will be preferred
• Ability to manage stakeholders, other SIs and drive the execution
• Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements
• Creating a product road map based on this vision
• Managing the product backlog and prioritizing the tasks based on changing requirements
• Overseeing all stages of product creation, including design and development
• Monitoring and evaluating product progress at each stage of the process
• Working with the product team and end-users to deliver updates and status reports
• Participating in Scrum meetings and product sprints.
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