Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. 

Siebel Techno-Functional Consultant

Winston Salem, NC (Remote)

• Bachelor Degree or, in-lieu of degree, equivalent education, training and work-related experience
• Siebel Development experience in Siebel Tools Configuration, Workflows, Assignment Manager, Business Services, Webservices, eScript, XML, XSLT, Integration Objects, VBC, EAI, and EIM
• Working knowledge with Open UI.

• Responsible for monitoring the Servers, Troubleshooting issues, Doing RCA and support of Siebel CRM application.
• Perform all the day to day operational support functions within the Siebel which includes services start up/shutdown for general maintenance, components monitoring, Log analysis, resource monitoring.
• Responsible for monitoring Job’s, RCR’s and scheduled task for Production Environment.
• Experience in Siebel IP 20.0 and later versions and Siebel version upgrades.
• Experience in Siebel Deployment activities.
• Responsible for fixing the Siebel production defects/issues and assess trends to identify improvement opportunities.
• Good knowledge in MS SQL and Oracle database tools.
• Good knowledge in defect tracking tools like quick base, Jira, Bugzilla etc.. and Change Request process.
• Responsible to submit the daily status reports and closely work with onsite/offshore team.
• Monitor all alerts and escalate all issues for all procedures and systems.
• Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes.
• Coordinate with IT groups and external vendors and ensure effective application services to ensure reliability of all applications.
• Provide 24×7 operational support to all production practices on holidays and weekends on rotational shift basis.

Expected annual pay for this role ranges from [$100,000] to [$115,000]. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.