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Title: Process Analyst

Requisition ID: 56404

City: Wokingham

Country/Region: GB

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction

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Lead the Future of Business Process Optimization as a SEP Process Developer at Wipro

About Wipro:

At Wipro, we are more than just a technology company. We are a team of innovators and industry leaders dedicated to redefining the boundaries of what's possible. Since our inception in 2006, Wipro has been at the forefront of business transformation, empowering our clients with groundbreaking solutions that optimize operations and drive growth. Join us, and be part of a team that thrives on challenges and is passionate about making a real impact.

Role Overview:

We are seeking a skilled SEP Process Developer to join our dynamic team. This role is crucial for supporting the development of new processes as SEP emerges as a pivotal area within our operations. You will be instrumental in designing and refining business processes to enhance efficiency and align with strategic goals.

Key Responsibilities:

- Support the development of innovative to-be processes in the burgeoning field of SEP.

- Navigate through ambiguity to derive and establish new, efficient processes.

- Utilize advanced modeling tools to create detailed visual representations of current and future business processes.

- Conduct thorough evaluations of existing processes to pinpoint inefficiencies and areas ripe for enhancement.

- Propose and implement process improvements to boost efficiency, cut costs, and elevate overall performance.

- Collaborate with various departments to gather requirements and ensure that process modifications are in sync with broader organizational objectives.

- Maintain meticulous documentation of process models, modifications, and advancements.

- Guarantee that all processes adhere to pertinent regulations and industry standards.

- Lead workshops to dissect current processes, identify customer pain points, and educate staff on new processes and best practices.

What We’re Looking For:

- A visionary with the ability to work effectively in new areas and manage the uncertainties that come with it.

- Proficiency in using business process modeling tools and creating both high-level and detailed visual representations of workflows.

- A strategic thinker with a knack for identifying inefficiencies and devising actionable solutions.

- Excellent communication and collaboration skills, capable of working cross-functionally to achieve business goals.

Inclusion at Wipro:

At Wipro, we value your unique potential more than the credentials on your resume. We support work-life balance with flexible working arrangements and foster an inclusive culture that supports you throughout your career journey. We are committed to accommodating all candidates.

Your Benefits:

- Competitive salary.

- Generous benefits package.

- Ample opportunities for training and development.

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Deliver

No.	Performance Parameter	Measure
1.	Quality Standards	Timely generation of reports, dashboards, insights to the respective team Accuracy of the data Feedback from the project teams on the insights Quality of insights shared with the team

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Mandatory Skills: Network Operations - Utilities .

Experience: 8-10 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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