在Wipro的生活

Wipro 工作履历

年来，我一直在当地管理多个实体，向往去一家全球性组织工作，该组织的发展规划
需完全契合沙特王国 2030 年愿景。这一愿景是当地的宏伟大计，与我有着必然的联系。

然而，让我离开已建立良好声誉和信任的组织，这是一个让人难以抉择的决定，因为它涉及多方面问题。我对新公司的要求是能为我提供一个自由发挥的平台，并充分挖掘我和下属的潜力。 我做了大量的研究

这时 Wipro 进入我的视线。自 2001 年以来，Wipro 在 KSA 地区一直享有良好的声誉，为沙特作出重大贡献，在沙特阿拉伯建立了一个旨在整个王国需求的 IT 基地。最重要的是，它以其丰富的价值观和公司文化而声名远播。
...4 年前我加入了 Wipro


今天，我很荣幸领导 Women Technology Park/女性科技园 (WBP) 工作，该园是 Wipro与全球最大的女子大学 Princess Nourah University (PNU) 共同组建的合资企业。

这一开创先河的商业园旨在为沙特阿拉伯王国的妇女提供知识型就业岗位。Wipro 商业园 - JV Co 致力于完善利雅得园区的设施和基础设施，以及培训和雇用 2 万多名沙特妇女，如今这个数字还在不断上升！

Wipro Viz 拥有五项不可分割的品质，即尊重、响应、随时沟通、展示主人翁精神以及建立信任，它们共同支持实现我们宏伟发展计划。这些可靠的价值观是我们始终坚守的原则，同时构建一个信任的环境，让任何背景、性别或国籍的团队成员其都能在其中感受到对改变和胜利的渴望！

通过观察一个人如何应对危机以及如何全面践行我们的价值观，可以看出她/他的性格，我要祝贺我的全体工作人员，他们迅速而积极地应对 COVID-!9 疫情危机。

我们为建立统一的人员操作流程和每一位员工的福祉而不懈努力，而 Wipro 的价值观始终坚如磐石，不论是当地还是全球的同事，都良好地践行了这一价值观，对此我并不感到意外。

中国台湾地区在应对这场疫情方面展现出极强的韧性。世界见证台湾地区在不断变化的经济新常态下的潜力

当新冠病毒席卷全球，鉴于台湾地区靠近中国大陆，人们预计台湾地区将遭受重创。约 40 万的台湾人（台湾总人口为 2300 万）来大陆工作，数目庞大，而经常来台湾参观的大陆游客有数百万。台湾大规模疫情似乎不可避免。然而，截至 2020 年 7 月，台湾地区确诊病例数很少，仅 451 例阳性病例，死亡 7 例，显著低于其他国家/地区。

台湾地区是如何做到的呢？

"学习过去的经验教训，快速决策，以及制定技术驱动战略。
台湾地区能够汲取 2002 年非典疫情的经验教训。台湾地区非典死亡率全球最高，死亡病例超过 30 多例。在付出巨大努力后，非典终于得到控制。
台湾地区是最早通过技术对 COVID-19 采取防疫措施的国家/地区之一。在疫情早期，政府要求人们佩戴口罩，而且当局开始跟踪和监控医院患者的活动轨迹。实施体温检测，并及时严格地实施 14 天隔离措施，这发挥关键的作用。
技术和大数据以及人工智能 (AI) 在跟踪 COVID-19 传播方面起到了重要的作用。
借助大数据分析绘制 COVID-19 疑似患者地图并跟踪其来源，是在早期阶段阻止该地区疫情大规模扩散的关键一步。台湾国民健康保险 (NHI) 体系与移民和海关数据服务器相连。
此举有利于台湾地区的海关和出入境部门密切监控人员流动，并根据航班起始地和旅客制定以数据为导向的决策，划分旅客的暴露风险等级。
利用移动技术建立来台旅客的数据库：采用二维码应对这一特定挑战。旅客在抵达机场时需要扫描二维码，申报身体状况，包括症状和联系方式。
在技术运用上多管齐下，与当地诊所和药店共享收集的信息。这有助于卫生官员实时监控所有触发因素。从而通过旅行史和临床症状诊断和治疗疑似患者。
如下一些措施帮助他们抗击新冠疫情:

• 基于症状被列为疑似的患者被要求选择居家隔离——利用手机跟踪他们的位置，在加强活动范围限制方面起到了关键作用。
• 利用技术管理包括口罩在内的重要防疫物资的供应情况，发现和控制该地区的防疫物资短缺情况。这有助于优化防疫物资的供给。
• 利用 AI、数据分析和数字通信，准确发布公共信息。除了每天的新闻发布会和公开的政府数据外，台湾地区还使用社交媒体（Facebook、Line 和 YouTube）等数字工具，向公众传达相关信息。政府设立多个小组，严密监控虚假新闻，核实和纠正虚假信息。
• 当地诊所和药店需要随时了解系统中的更新，以确保社区传播得到有效控制，并通过 NHI 服务器与它们实时共享最新进展。
• 台湾地区努力控制和减缓 COVID-19 的传播，并与其他国家/地区分享最佳实践信息。

新兴前景与局面

成功抗击 COVID-19 疫情，为台湾地区赢得“坚韧之岛”的美誉。台湾地区证明了自己有能力控制住疫情，其他国家/地区正把台湾视为一个安全可靠的投资目的地，将大型团队从其他国家/地区迁移到这里。

Wipro 一直与业界领先的研发机构以及台湾的一级 OEM 和 ODM 公司密切合作。目前中美贸易战在全球愈演愈烈，迫使许多企业撤离中国大陆，迁往台湾地区。我们预计半导体、微电子（制造厂和铸造车间）、汽车、医疗保健、能源与公用事业等行业将出现显著增长。Wipro 认识到台湾地区的发展潜力，正投资寻找适合的合作伙伴，并扩大基础设施建设，支持该地区的增长。

台湾地区在抗击 COVID-19 方面做了最周全的准备，确保公众充分的知情权，并非常重视维护全球卫生安全。我们能否借鉴台湾地区极具现代化的数字基础设施，打造强大而有韧性的未来发展典范？如有任何想法，可通过 Dan.Murthy@wipro.com与我分享

Wipro 工作履历

从电机工程专业毕业后，我加入了 浦那的一家工程设计公司，梦想跟随我当时的偶像 Lila Poonawalla（Alfa Laval 董事总经理）的脚步，希望自己最终能管理 一家大型制造公司。

那是 20 世纪 90 年代初，印度刚刚走上自由化的道路，制造业正在复苏。但命运不随人愿。23 岁我就早早结婚，并搬到新德里。很快我就明白，如果我要继续工作的话，只得寻找一个非制造业的工作。与此同时，印度的 IT 行业也在迅猛发展。技术的快速发展，即将到来的千禧之年，再加上日益增长的高技能工程师劳动力，催生出蒸蒸日上的 IT 服务行业。当我在 Wipro 开始我的 IT 之旅，我迎来了人生的一个重大转机。

过去 20 年来，Wipro 在该领域的成功经历，让人津津乐道，能参与其中，我深感荣幸。最初我是在一家营收不到 10 亿美元的公司做系统工程师（这个称号现在已不再使用）。现在，我是 Wipro 英国区的董事总经理，这是 Wipro 第二大收入来源国。公司目前营收达 85 亿美元，管理队伍不断壮大，而我是其中的一员。

Wipro 的价值观、文化和它所培育的人才，让人对这里过去的 25 年难以忘怀。我很自豪能成为 Wiproite 大家庭的一员，在公司创始人兼总裁 Azim Premji 先生建立的指导和信念体系下，我的工作能力不断提升。

Wipro 让我有机会结识鼓舞人心的导师、挚友，让我具有一种强烈的价值观，这种价值观渗透到我的生活的方方面面，其中最重要的一个就是一个人对社会的责任。Wipro 让我有更多的机会接触多元化的业务，并不断晋升到高级领导岗位。有一次，我调到 Wipro Cares（现在隶属于 Wipro Foundation）5 年，这让我有机会实现回报社会的梦想！去年，我们在英国启动 CSR 项目，我有幸与伦敦 Kings College 及 Sheffield Hallam University 一道，在 STEM 教育领域管理这些项目。

平衡好工作与生活并不容易，尤其是对女性而言。Wipro 一直以来支持我，再加上工作的激情和动力，让我变得越来越强大。今天，我是 Wipro 的 Diversity Council 成员，我很高兴能为这一伟大的文化贡献我的力量，是它成就今天的我。

我在 Wipro 度过了难忘的 25 年，我的感受可以总结为一句话，“只要有激情，有动力，保持专注和乐于助人，就没有做不成的事”，Wipro 的支持一直是我力量的源泉。

我对这家充满激情的伟大公司充满感谢之情，我认为，员工的发展计划和发展过程与她密不可分，她提供一个让所有人都受益的包容的企业文化！

COVID-19 后的招聘转型

Sridhar Akshanthula 人才转型主管 随着 COVID-19 危机席卷全球，以及随之而来的社交距离规范，招聘正在变成一种非接触式的活动。很多公司都在考虑采用远程招聘机制.

远程或非接触式招聘意味着招聘人员和应聘者之间无法进行面对面的互动。所有互动都在虚拟空间进行。这样无需外出，可以节省成本，但它对评估候选人是否合适的机制造成诸多问题，而同时它可确保在招聘期间不会发生不当行为.

评估过程必须让招聘人员/技术小组成员有足够的信心评估候选人的专业技能。这可能涉及使用适当的编码评估来评估候选人的编码能力。招聘人员/技术小组成员还必须确保候选人在面试过程中不会采取任何不当行为.

已为进行远程评估的小组成员制定了某些准则，以帮助他们确定合适的候选人

• 应使用适当的协作工具对候选人进行技术评估，这些工具支持音频、视频和屏幕共享功能。
• 开始时，招聘人员或技术小组成员可以有礼貌地要求候选人出示身份证明和清楚显示候选人及其姓名的照片。招聘人员/小组成员应核实候选人是否与身份识别照片中的为同一人。
• 在面试开始时，小组成员应要求候选人开启音频和视频。
• 小组成员应确保[双方]的音频和视频质量良好。小组成员应确保能清楚地看到和听到候选人的图像和声音。
• 面试期间，对话框中不应出现让人分心的事物，且不应有人四处走动。让候选人选择一个不会让人分心的地方。
• 小组成员应要求候选人“缩小”摄像头范围，以确保候选人的脸部、桌面以及笔记本电脑或其他设备清晰可见。
• 小组成员应观察候选人的眼部动作，判断出任何不适当的眼部动作。还应观察候选人的嘴唇运动，以确保其与音频同步。如果存在滞后/失真，招聘人员应要求候选人改善网络连接。
• 小组成员应在面试过程中观察候选人，确保候选人在面试期间不使用任何辅助的移动设备或其他设备。
• 对于编码评估 – 小组成员应要求候选人共享其计算机或笔记本电脑。监视候选人是否借助外部力量复制代码。

招聘人员/小组成员在遵循上述准则时不应造成任何困扰，应确保候选人感到舒服自在，不会出现任何不适。虽然这些检查是为了防止不当行为，但它们不应该给候选人留下一种其正在接受不必要的检查/窥探的感觉。

虽然远程招聘本身面临一些挑战，但也带来很多的好处，这使得远程招聘现象可能持续一段时间。远程招聘主要具有以下一些优势：

• 避免[小组成员和候选人]出行，节省成本
• 灵活安排面试
• 多种创新解决方案，如自动身份验证、AI 驱动的自动监考等，有助于消除招聘中出现的不当行为。
• 使全球的招聘小组成员能够参与评估，使评估工作更加有效。
• 视频录制评估 – 帮助检索和验证面试反馈作息，以用于审计和学习目的。

后 COVID 时代的招聘将继续遵循上述的一些准则，同时利用工具帮助避免不当行为。其中一些准则和工具可能继续扩展应用范围，成为招聘工作的一个组成部分。

Inclusion - Embracing the Journey!

The last 20 years has been a rollercoaster ride, whether it was studying psychology in London, moving to Chennai and starting my own business, or joining Wipro without any clue about IT services. As a blonde 5’10 Australian woman, I definitely stand out which is funny because I feel so comfortable and forget that I look different. However, I am quickly brought back to reality when people ask me where my native or I see a look of panic as I am about to speak. It makes me work hard to build a level of comfort, so everyone can relax and feel at ease around me.

While my ethnicity is very visible, most people do not realize that I am gay. Following the questions about my native, I am often asked about my husband, which again \nleads to awkwardness and me trying to make them not to feel embarrassed that they did not know or they assumed I was straight. Initially, at work, I was in the closet \nas I was afraid to be judged negatively. I wanted to be known for my work and contributions to the organisation. Over the last couple of years, however, I realized that \nI needed to be more visible and help bring about more awareness for the LGBTQ+ community, particularly when someone told me that there are no gay people in the \norganisation. I also witnessed some exclusion towards certain types of non-gender-conforming employees and people who were not married. It inspired me to want to \ncreate a safety net and an invitation for LGBTQ+ employees to tell their stories and bring their full selves to work. My coming out of the closet was made easier when \nWipro added LGBTQ+ to its inclusion and diversity charter in 2018, and when leaders started coming out as strong allies in support of the community. The overturning\nof Section 377 also gave the organisation the confidence to drive the LGBTQ+ inclusion agenda with a lot more focus. The law for a long time had interfered with \npeople’s fundamental right for equality and dignity.

Now leading the LGBTQ+ charter for Wipro, it’s been an eye-opener for me. Aside from ensuring gender-neutral policies, practices and processes, introducing gender-inclusive restrooms and insurance coverage for gender reassignment surgery, our immediate focus has been on LGBTQ+ sensitization sessions and building a strongly-allied community. Such sessions and changes in our policies have really helped in creating awareness and eradicating unconscious bias. Being accepted for being ourselves by others enables us to do our best at work and let go of any façade. The need for togetherness is even more required during Covid times as many of us are working remotely and separated from our larger support systems and work colleagues.

Covid has allowed us to reflect on what is important in our lives and also made us appreciate what is truly important. For example, less commute has meant more quality time to spend with our loved ones. Given the new perspectives, I am even more confident about the future as Wipro’s inclusion journey gains momentum.

11 key life lessons that COVID-19 taught me

The year 2020 has been unique, to say the least. Never in my wildest dreams could I have ever imagined the way the Coronavirus would wreak havoc in our lives and leave us shaken to the core.

The days, weeks, and months that followed in the wake of the COVID-19 pandemic was nothing like anything I had experienced before.

The emotional turmoil of listening to the news as the number of people affected by the virus kept skyrocketing was extremely difficult to process. In addition, the constant anxiety about our loved ones who were away from us while being cooped up in our homes with zero social interaction was enough to send me on a downward spiral.

That was when I realized I needed to get back in control before I lose myself completely. I decided to make some conscious choices for my mental and emotional well-being. These have served me in good stead and reminded me that each day is a new one with immense possibilities.

I have penned down a few things which I have been practicing religiously for the past 6 months. These have helped me stay calm and composed to a great extent \nin these testing times. I hope you’ll find them useful too:

• Finding a sense of purpose - The importance of existence and the intrinsic motivation to do and achieve.
• Optimal breathing - Our breath connects the outer world to our inner world. Pranayamas or breathing helps in enhancing immunity, willpower, and mental strength.
• Contributing to the emotional well-being of all without having any expectations from others.
• Practicing silence and meditation - Being mindful and self-aware reduces stress and negative emotions.
• Practicing Yoga every day and making it a part of our lives.
• Using creativity and systems thinking at work.
• Believing in the power of positivity.
• Finding inner happiness in all things, both big and small.
• Making "giving back to society" a lifestyle choice.
• Being confident and calm even during tough times.
• Moving out of our comfort zones.

There is always something positive to look forward to, even though on some days we might need to look a little harder. The above practices have helped me stay positive and cultivate an optimistic outlook on life. Incorporating them in your daily lives will help you focus your attention on the positive and help you find peace and happiness.

Wipro & Me - a mutually fulfilling partnership!

It was a positive hunch with Wipro’s engaging campus approach rather than any formal research that made me accept their offer over other global brands in 1993.

The first seven years of my career in business development in India shaped me with valuable experience of managing challenging customer relationships and developing priceless friendships and mentors.

Mutual respect, standing up for each other, open culture and inclusive mindset have kept me grounded in the evolving world of Wipro. Having grown with a company that was barely 3,500 strong when I joined 27 years ago, 3 logos, 2 Chairmen, and 7 CEOs later, I am now a proud part of a truly diverse and global enterprise of over 180,000 employees!

Like many other long-tenured leaders at Wipro, I evolved from nationwide roles in India to diverse European roles based out of London since 2000. Exciting experiences across Europe increased my cross-cultural sensitivities and broadened my horizons, enhanced my taste buds, and created diverse memories for me to cherish.

Client-facing roles demanded frequent India travels. I had ushered my first-born to & from Bombay during five key client visits to Bangalore in his first 18 months. As a young mum of two soon after, I was unanimously supported in my proposal to create a role to manage key partnerships that minimised my official trips to India. I achieved and exceeded ambitious goals consistently with solid support from my husband and childminder while developing Europe-wide relationships with day-return flights in all subsequent roles for the next 10 years.

The stress of giving dedicated attention to my 6-year-old with Asperger’s daunted me at one point to consider leaving Wipro and seek a part-time role in a different “lighter” career. To my amazement, my manager then created a conducive environment where I gradually mastered the art of balanced integration of my personal and work priorities. A subsequent manager who insisted I return to full-time work five years later, promptly signed off with global HR on my contract having “full flexibility in perpetuity at Wipro!”

Both these exceptions were made “first-time” at Wipro between 2005 and 2010, when part-time and flexi-working were not accepted norms in most companies globally.

My philosophy of a successful career with work-life integration is to truly love the roles I play. If we spend our majority of waking hours at work, we must feel comfortable with our colleagues, customers and executives.

Wipro is the bedrock of culture where you are not rebuked for making a mistake (unless it crosses the boundaries of our values). It’s an environment that recognises varied working styles – whether emotionally high or calm and diplomatic; whether a high-flying executive or a niche-player. Not being judged for having different opinions, but only on your skills, performance, and abilities to delight customers and partners, aiming at ethical business growth.

The evolution of brand Wipro since 1993 has taught me to remain “comfortable being uncomfortable”, a life-lesson I strive to set as an example for my children and those who get inspired by my journey.

Not to mention the pride we hold in our hearts from the ever-inspiring Mr. Premji, whose generosity in action has inspired me as much. I am a Trustee of my family’s “Kakalia Foundation Kunashne” (Good Deeds) and actively contribute financially to multiple charities.

I mentor at Wipro and also via the online mentoring platform Everwise. I volunteer to guide and help many distressed parents who discover their child has special needs. Championing the “Persons with Invisible Disabilities”, part of Wipro’s D&I UK chapter, keeps me grounded and makes me count my blessings! Also rewarding is my role as Chairperson of a community initiative (CZC: Caring for the Zoroastrian Community) across the UK, with 35 volunteers phoning our 70 registered isolated elderly folks to ensure their overall wellbeing alongside intergenerational activities.

My instinct to accept Wipro’s offer in 1993 was my best gut-feel ever, 27 years and counting!